Self storage units in Omaha, NE

Pros:

• Clean and well-kept units

• Fast and easy rental process

• Knowledgeable and helpful customer service

Cons:

• Poor customer service with some staff

• Problems with phone inquiries not answered

• Management issues with billing and refunds

• Alleged presence of mice feces in units

Pros:

• Clean storage units and facility

• Convenient app for access

• Secure storage location

• Trucks and parking spaces available

Cons:

• Poor customer service communication

• Unexpected rate increases

• Hidden and extra fees

• Broken gates and doors affecting security

Pros:

• Units are clean and secure

• Affordable compared to some others

• Staff is friendly and helpful

• Convenient, centrally-located facility

Cons:

• Rental prices increase regularly

• Unexpected changes in facility rules

• Refunds process can be slow

Pros:

• Helpful and friendly customer service

• Affordable pricing

Cons:

• Broken lights and doors in some sections

• Reports of homeless people living in units

• Lack of proper management care

Pros:

• Helpful and friendly customer service

• Staff knowledgeable and professional

Cons:

• Auto-renewal cannot be turned off

• Lack of transparent pricing policies

• Issues with timely communication regarding billing

Pros:

• Reasonable rental prices according to users

• Safe and secure facility

Cons:

• Unhelpful attempt to upsell extra units

Pros:

• Friendly and helpful staff

• Easy and quick rental process

• Safe location to store possessions

Cons:

• Risk of regular price increases

• High cost of rental units

• Limited access times for units

• Possible issue with pests

Pros:

• Great customer service from staff

• Clean and well-maintained facilities

• Easy and fast rental process

• Good location with convenient access

Cons:

• Confusion on promotions led to dissatisfaction

Pros:

• Excellent customer service and assistance

• Safety and security emphasized

• Professional and knowledgeable staff

• Facility clean and well-kept

Cons:

• Experiences with new management disappointing to some

• Some discrepancies in manager's communication

Pros:

• Very clean storage facility

• Secure and safe location

• Convenient location near the interstate

• Units with electricity available

Cons:

• Consistent mention of price increases

• Possible higher-than-average rental costs

Pros:

• Prices are reasonable

• Units are clean

• Easy to set up rental

• Helpful and friendly staff

• Security is good

Cons:

• Poor communication for insurance claims

• Required moving items at own cost

• High frequency of rent increases

Pros:

• Easy online renting process

• Clean storage units and property

• Helpful professional customer service

• Storage units secured with cameras

Cons:

• Narrow lanes for maneuvering vehicles

• Often locked out despite being paid up

• Poorly managed customer interactions

• Low facility hygiene with pests and litter

Pros:

• Facility is very clean and well-maintained.

• Parking a U-Haul is easy and convenient.

• Good access with coded entry system.

• Drive-in and available elevators are helpful.

Cons:

• Rates increase every 4 to 6 months.

• Overcharge issues and late notifications.

Pros:

• Friendly and helpful customer service

• Clean storage and easy access

• Easy unit reservation process

• Professional and accommodating staff

Cons:

• Monthly rental rates can be high

Pros:

• Very clean and nice facility.

• Reasonable rates, convenient location.

• Helpful and pleasant staff.

• Drive-up access storage available.

Cons:

• Parking issues with too much gravel.

• Dust and sediment inconvenience.

• Risk of vehicle damage from gravel.

• Had mice despite pest control promises.

Pros:

• Clean and secure facility

• Helpful and professional staff

Cons:

• Office isn’t on-site

Pros:

• Friendly and professional staff

• Clean location and units

• Easy check-in process

• Reasonable prices

Cons:

• Prices can unexpectedly increase

• Information on pricing can be misleading

Pros:

• Fair pricing for storage units

• Offers good security features

• Convenient, central location

• Clean lot and easy access

Cons:

• Regular annual rent increases

• Ice buildup in winter months

• Some staff interactions could improve

Pros:

• Friendly staff and management

• Easy and convenient rental process

• Secure access with gate and keypad

• Clean and well-maintained units

Cons:

• Units frequently broken into and items stolen

• Poor and unresponsive management performance

• Security measures deemed insufficient

• Consistently increasing rental prices

Pros:

• Friendly and helpful customer service

• Facility is very clean and well-kept

• Good security measures in place

• Convenient and easy unit access

Cons:

• Issues with parking for some customers

• Inconvenient access hours and staff availability

• Poor management in terminating rentals

• Security concerns raised by some tenants

Pros:

• Clean and well-lit facility.

• Quick and easy enrollment process.

• Free moving truck provided.

Cons:

• Issues with pricing and payments.

Pros:

• Good customer service mentioned multiple times

• Clean and easily accessible bays

Cons:

• Frequent reports of theft and break-ins

• Manager not available or responsive

• Costs increase regularly during rentals

• Requirement to buy their specific locks