Self storage units in Concord, NC

Pros:

• Clean and easily accessible units

• Online booking and payment available

• Good customer service and friendly staff

• Secure facility with adequate lighting

Cons:

• Regular rent increases over time

• Limited office hours for in-person help

• Strict late fee policies and penalties

• Crowded spaces make parking difficult

Pros:

• Very clean storage units

• Climate-controlled units available

• Secure facility with good lighting

• Reasonably priced rentals

Pros:

• Staff is friendly and helpful.

• Manager is very informative and personable.

Cons:

• Frequent price increases without improvements.

• Poor response for scheduled appointments.

• Difficult to get assistance when needed.

• Facility had leaks in some units.

• Unavailable staff during business hours.

Pros:

• Great rental staff experience

• Convenient and fast rental process

• Location is centralized and accessible

Cons:

• Customer service availability is inadequate

• Rent rates increase frequently

• Facility repairs and maintenance are lacking

• Issues with lights and climate control

Pros:

• Affordable rates for units

• Cameras and gated entrances

• Good location accessibility

• Overall helpful and friendly staff

Cons:

• No standout cons mentioned explicitly

Pros:

• Rental process is quick and easy

• Facility has 24-hour access

• Clean and secure units

• Reasonable prices

Cons:

• No in-person staff; only virtual assistance

• Difficult to get a real person on the phone

• Lacks lighting in each unit

• Entry keypad not accessible from the car

Pros:

• Facility is extremely clean and maintained.

• Satisfactory climate-controlled storage units.

• Powerful and reliable security features.

• Reasonably priced storage units.

Cons:

• Short parking limited reportedly without specific detail allocation.

• Single point of access for vehicles.

Pros:

• Friendly and attentive staff

• Helpful customer service

• Affordable RV parking

• Secure parking area

Cons:

• Evidence of rodents observed

• Lack of communication from the local office

• Office often closed

• Serious outdoor safety concerns mentioned

Pros:

• Very clean and well-maintained.

• Great customer service and helpful staff.

• Safe and secure storage units.

• Competitive and fair pricing.

• 24/7 gate access available.

Cons:

• Some users experienced rate increases.

• Difficult to find the location if unfamiliar.

Pros:

• Clean and well-lighted facility.

• High security with cameras.

• Climate controlled units available.

• Quick and efficient booking process.

Cons:

• Issues with animal infestations.

• Poor customer service and communication.

Pros:

• Clean and well-maintained facility

• Friendly and helpful staff

• Easy access to units

Cons:

• Regular price increases during rent

• Occasional staffing issues during office hours

• New facility but some items broken

Pros:

• Convenient online unit booking available

• Units are climate-controlled for extra protection

Cons:

• Frequent and significant rent increases

• Multiple hidden fees not disclosed upfront

• Poor security with frequent break-ins

• Customer service can be unresponsive and rude

• Difficulty accessing units even with paid bills

Pros:

• Clean storage units and property

• Friendly and helpful customer service

• Convenient online booking system

• Good location, easy access

Cons:

• Gate often malfunctioning

• Pavement ants infestation

• Inconsistent promotion application

• Unresolved issues with pest control

Pros:

• Very clean and secure property

• Helpful and friendly staff

Cons:

• Screwed up reservation initially

• Rental cost doubled after months

Pros:

• Clean and well-maintained units

• Excellent customer service

Cons:

• Frequent rent increases

• Unreliable self-service kiosk and phone support

• Limited access hours

• Unavailability of staff during business hours

Pros:

• Helpful and friendly customer service.

• Easy access to units.

Cons:

• Storage units invaded by roaches and waterbugs.

• Long wait times for supervisor callbacks.

• Experienced mold and mildew damage.

• Broken locks with unclear security measures.

Pros:

• Easy account creation and setup process

• Facility is nice, clean, and well-maintained

• Affordable with good pricing

• Convenient 24-hour access feature

• Helpful customer service and support

Cons:

• Multiple reports of entrance codes not working

• Issues with wrong unit numbers and locks

• Poor communication and mistakes during move out

• Temporary codes sometimes failed to work