Self storage units in Virginia Beach, VA

Pros:

• Top notch security and clean space

• Climate controlled units available

• Plenty of affordable options and sizes

• Customer service is very helpful and kind

• Easy to access from highway

Cons:

• No available carts make moving harder

• Removed the bathroom for customers

Pros:

• Affordable storage unit prices

• Good security

• Clean and well-kept facility

• Friendly and helpful staff

Cons:

• Facility sometimes feels dirty

• Concerns about nearby homeless individuals

• Connecting with an administrative staff is bothersome

Pros:

• Clean and well-maintained facility

• Friendly and helpful staff

• Smooth move-in process

• Easy access and convenient hours

Cons:

• Higher prices compared to the competition

• Occasional issues with facility's doors

Pros:

• Clean and organized facility

• Friendly and helpful staff

• Affordable prices available

• Quick truck rental service

Cons:

• Management turnover impacts reliability

• Charged for unused rental time

• Rarely answers phone calls

• Prone to raising rental prices frequently

• Unsafe and untrustworthy atmosphere

Pros:

• Clean and well-maintained facility

• Professional and friendly staff

• Conveniently located

• Competitive prices

Cons:

• Significant and unexpected price increases

• Issues with handling payments properly

Pros:

• Great customer communication and knowledge

• Convenient location for many storage needs

• Real-time assistance available through user-friendly apps

Cons:

• Inconsistent handling of customer service requests

• Issues with mold in climate-controlled units

• Lack of proper security patrols

• Refusal to refund recent payment fees

• Invasive incidents like theft and damage

Pros:

• Quick, easy online registration

• Very secure and clean facility

• Fair pricing with no increases

Cons:

• Unresolved issues with unexpected charges

• Unprofessional change in billing dates

• Lack of proper support for some disputes

Pros:

• Easy and quick rental process

• Clean and secure facilities

• Excellent and friendly staff

• No major issues with pests

Cons:

• Unpleasant heavy odor in units

• Frequent price increases affecting rental costs

• Units lack proper ventilation

• Blocked roads inside the property

Pros:

• Clean and well-maintained units

• Friendly and professional staff

• Convenient location for easy access

• Secure with locked/gated access

Cons:

• Regular yearly fee increases

• No lights in some units

Pros:

• Well-maintained facility all around

• Some aspects of excellent customer service

Cons:

• Failure to provide access for 10 days

• No on-site staff during critical events

• Frequent and unannounced rent increases

• Security issues with locks and vandalism

• Presence of pests inside storage units

Pros:

• Extremely friendly and helpful manager

• Facility is very clean and up to date

Cons:

• Rent prices increase often

• Visible traps with dead rodents

• Entrance gate login system is unreliable

• Facility prone to flooding

• Some units and areas are run down

Pros:

• Staff is very helpful and professional

• Facility is clean and smells fresh

• Easy and simple onboarding process

Cons:

• Customer service issues reported

• Payment arrangements can be unclear

Pros:

• Clean and well-maintained facility

• Reasonable initial prices and terms

Cons:

• Complaints about frequent price increases

• Reports of poor customer service

• Inconvenient gate keypad setup

• Limited parking making access difficult

• Units suffering from poor lighting and upkeep

Pros:

• Clean storage units and grounds

• Easy access to storage units

• Affordable prices compared to others

• Helpful and friendly staff

Cons:

• Crime in the lot and surrounding area

Pros:

• Clean and well-lit facility

• Courteous and helpful staff

• Secure with surveillance cameras

• Moving truck available for use

Cons:

• No restroom after 6pm

• Storage place has some inconsistencies

Pros:

• Affordable pricing for storage units

• Safe and clean facility

• Opportunity to catch up on missed payments

Cons:

• Employees are overly aggressive

• Dark conditions at night deterring access

• Rude staff members