Car storage in West Buechel, KY

Pros:

• Great people skills and friendly staff

• Helpful and accommodating service

• Overall place is clean and tidy

Cons:

• Issues with provided locks and lock removals

• Broken light fixtures in some units

• Poor customer service and assistance

• Unresponsive staff by phone and in person

• Price increases without prior warning

Pros:

• Clean and well-maintained facility

• Safe and secure environment

• Helpful and professional staff

• Reasonably priced storage options

Cons:

• Some units may have inaccessible locks

• Poor customer service from some staff

• High monthly rental fees for some units

• Extra charges and hidden fees can occur

Pros:

• Friendly and knowledgeable staff.

• Process is easy and pleasant.

• Clean and well-maintained property.

• Convenient and secure location.

Cons:

• Frequent rate increases are reported.

• Difficult to contact management.

• Reports of poor security and theft.

• Unresolved billing and hidden charges.

Pros:

• Provides good security measures

• Friendly and helpful staff

• Clean and well-kept facility

• Conveniently located storage units

Cons:

• Problems with online rental process

• Hidden fees not communicated

• Price increases not honored initially

• Long wait times for service

• Some staff are unresponsive

Pros:

• Generally good customer service

• Staff is friendly and helpful

Cons:

• Restricted access hours despite advertised 24/7

• Frequent break-ins and poor security

• Constant price increases and hidden fees

• Property is not well-maintained

• Delays and issues with gate codes and refunds

Pros:

• Helpful and friendly customer service

• Reasonable pricing for storage units

• Clean storage units and grounds

Cons:

• Gate often left open during the day

• Expensive upfront fees and locks

• Incidents of theft and broken-in units

Pros:

• Clean storage units available

• Easy and clear rental process

• Helpful and friendly staff

Cons:

• App sometimes crashes frequently

Pros:

• Some promotions for 1st month rent

Cons:

• No 24-hour access

• Customer service may disappoint

Pros:

• Helpful and friendly employees

• Employees assist with loading vehicles

• Some mobile reservations support

Cons:

• Frequent overcharging and billing errors

• Slow and unresponsive customer service

• Hidden fees for fuel and services

• Long wait times for assistance

Pros:

• Good customer service by most staff

• Mobile app makes managing storage easy

• Location is practical and convenient

Cons:

• Storage units showing age and wear

• Rental price may increase unexpectedly

• Difficult insurance opt-out process