Self storage units in Fernandina Beach, FL

Pros:

• Clean facility and friendly staff

• Variety of rental equipment available

• Reasonable prices for services offered

Cons:

• Poor scheduling and reservation system

• Some staff have been unprofessional

• Long wait times to get service

• Frequent customer service complaints

Pros:

• Helpful and friendly staff

• Easy access to storage units

• Good customer service overall

• Clean and well-maintained facility

Cons:

• Report of vermin issues in units

• Facility closes at 10pm, not 24/7

• Regular price increases every 6 months

• Occasional water leaks ruining items

Pros:

• Clean, safe facility with security cameras

• Friendly and helpful staff

• Reasonable and affordable pricing

Cons:

• Unpaved roads with big ruts

• Units reportedly have rat infestations

• Limited access hours; often closes unexpectedly

• Some dishonest dealings with rentals

Pros:

• Affordable prices for storage units

• Self-storage facility well-kept

Cons:

• Difficulty contacting office by phone

• Issues with incorrect or unknown locks

• Lost or stolen belongings reported

• Unauthorized charges after moving out

• Office closed during business hours

Pros:

• Prices are reasonable

• The facility is clean and well-maintained

• Secure service ensures belongings' safety

• Varied storage options like vehicles and furniture

Cons:

• Some staff is confusing and unhelpful

• Lack of solid price quotes online

• Rude staff affecting customer experience

Pros:

• Reasonably priced and secure

• Units are clean and well maintained

• Easy and convenient access

• Friendly and helpful staff

• Variety of unit sizes available

Cons:

• Units may allow dust and insects

• Some areas are kind of dirty

• Lack of electricity in units

• Inadequate recording review for vehicle tampering

Pros:

• Easy registration and access process

• Clean and maintained units

• Friendly and helpful staff

• Climate-controlled units available

Cons:

• Restricted access hours

Pros:

• Clean and well-kept facility

• Prompt and efficient service

• Helpful and friendly staff

Cons:

• Unprofessional interactions reported with management

• Complaint of slow and inefficient moving process

• Issues with damaging furniture during moves

Pros:

• Gated entrance increases security.

• Facility is very clean.

• Competitive rates for storage units.

Pros:

• High quality customer service noted

• Clean, well-maintained facilities

• Climate controlled units available

• Convenient location with easy access

• Reasonable rental rates for some customers

Cons:

• Multiple reports of regular rent increases

• Some consider the prices too high

• Staff behavior perceived as overbearing

• Limited outdoor access for storage units

Pros:

• 24-hour access available for renters

• Units are generally very clean

• Safe place to store belongings

Cons:

• Inconsistent response to customer emails

• Climate control may be unreliable

• Reported issues with owner being rude

• Potentially poor customer service overall

Pros:

• Plenty of storage space available

• Convenient and easy to find location

• Staff is helpful and friendly

• Good price value and clean

Cons:

• Presence of rodents and pests

• Frequent and unpredictable price increases

• Racial profiling in customer service

• Overcharging and unfair rental policies

• Crowded with high traffic sometimes