Self storage units in Fort Wayne, IN

Pros:

• Clean, climate-controlled environment

• Friendly, helpful, and honest staff

• Secure storage with feeling of safety

• Accessible location and convenient facility

Cons:

• Doesn’t accept cash payments

Pros:

• Quick and efficient vehicle returns

• Highly helpful and friendly staff

• Employees offer clear explanations

• Professional customer management skills

• Long-term customer satisfaction reported

Cons:

• Persistent issues with overcharges and hidden fees

• Recurring incidents of rude and unprofessional staff

• Inconsistent competencies in resolving customer issues

• Common reports of poor attitude and hostility

• Facility cleanliness and condition concerns

Pros:

• 24/7 access to storage units

• Affordable rental prices for units

• Convenient online account management

• Clean storage units available

• Pleasant and helpful customer support

Cons:

• Regular rent increases for storage units

• Poor communication from customer support

• Lack of secure, high-quality unit doors

• Access can be difficult for large trucks

• Mandatory insurance adds extra monthly fees

Pros:

• Clean units and facility

• Easy-to-use mobile application

Cons:

• Office hours not always kept

• Regular rent increases experienced

• Poor communication and follow-up from staff

• Issues with online payment system

• Difficulties obtaining access codes consistently

Pros:

• Clean and climate-controlled units

• Free use of moving truck

• Competitive pricing and easy payment options

• 24-hour access daily

• Personal gate and unit access codes

Cons:

• Reports of rude and unprofessional staff

• Hidden admin fees and extra charges

• Limited availability in certain unit sizes

Pros:

• Very clean and well kept

• Helpful and friendly staff

• Quick and easy to get a unit

• No ridiculous hidden fees

Cons:

• Not open 24 hours a day

• Possible inconvenience for night tasks

Pros:

• Clean and well-maintained facility.

• Secure with some gated access.

• Helpful and professional staff.

• Efficient and easy rental process.

Cons:

• Insufficient lighting around units.

• Office not always staffed.

• Some security gates left unlocked.

• High pricing for some units.

Pros:

• Climate controlled and 24-hour access

• Quiet environment for storage

• Secure facility with locked gate

Cons:

• Rodent issues ruining stored items

• Some units not always available

Pros:

• Easy setup and close out

• Clean and well-lit spaces

• High level of security

• Offers lock and key service

• Good variety of discounts

Cons:

• Difficult office and customer support access

• Uneven and poorly marked parking areas

• Staggered concrete causing vehicle issues

• Issues with pro-rating final month

• Problematic kiosk functionality

Pros:

• Convenient location

• Friendly and helpful staff

• Units available at a discount

• Secure facility with perimeter fence

Cons:

• Poorly maintained facility and units

• High rates that frequently increase

• Reports of mice and water leaks

• Rude and unhelpful treatment by some staff

• Narrow aisles, difficult for large vehicles

Pros:

• Easy online rental process

• Provided lock for units

• Excellent customer service

• Clean and secure facility

Cons:

• Frequent price increases

• Hidden and variable fees

• Lack of 24-hour access

Pros:

• Convenient location for many renters

• Clean and well-maintained units

• Helpful and friendly staff

• Security measures are top-notch

Cons:

• Prices can be very high

• Some units might have issues with pests

• Hard to reach staff when needed

Pros:

• Fast and efficient service.

• Friendly and polite staff.

Cons:

• Multiple reports of billing issues.

• Frequent accusations of improper handling.

• Numerous vehicle maintenance problems.

• Poor communication about reservations.

Pros:

• Clean and secure location

• Friendly and helpful staff

Cons:

• Monthly rates increase frequently

• Access hours are limited

Pros:

• Clean and well-maintained units.

• Professional and helpful staff.

• Good security measures in place.

• Easy setup and access to units.

Cons:

• More expensive than competition.

Pros:

• Very clean and well-lit

• Units are easily accessible

• Secure facility with cameras

• Friendly and helpful staff

• Convenient and seamless rental process

Cons:

• Rent prices can unexpectedly increase

• Difficulties retrieving access codes

Pros:

• Facility is very clean

• Staff is helpful and professional

• Units come in many sizes

• Secure with cameras

Cons:

• Full month charged, no prorate