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Hosting Basics
How do I set up my profile? Setting up your profile is the first step in the hosting process! Potential renters will see your profile to get to know you and fee...Renter Basics
How do I set up my profile? The first step in creating a great Neighbor account is to set up your profile ! After requesting a reservation, potentia...Payment Basics
How do I add my payment information? Our users can easily add their payment information here under their Profile page. Renters will add their ...How Neighbor Makes Money
Neighbor proudly provides a safe and secure online community for all of its users! As a part of each monthly rental payment from renters , Neighbor adds a...Where Neighbor Offers Storage
Our Neighbor community is not limited to any city or state! Renters and hosts are joining each day from across the United States. If there aren’t storage ...Living or Working Inside a Neighbor Listing
For the safety and protection of our hosts, Neighbor does not allow renters to live or work inside storage spaces. Listings on our platform are sole...Viewing and Responding to a Neighbor Message
You received a new message from someone on Neighbor! What’s your next step? How to read the message: Visit your Neighbor Messages page Click o...When a Late Fee is Charged
During an active reservation, your credit card will be automatically charged at the beginning of each monthly rental period . This ensures that your rente...Why Renters love to use Neighbor
Why Renters love to use Neighbor Storage done better Redefining storage beyond the industry standard. Lowest prices: People who switch to Neighbor save an...Why Hosts love to use Neighbor
Why Hosts love to use Neighbor We bring you renters We win when you win. Unlock your earning potential. Paid ads: Neighbor’s internal marketing team...What happens if I move a reservation off the Neighbor platform?
Accepting payment outside the Neighbor platform is a violation of the Terms of Service . Using Neighbor’s storage marketplace, reservation, an...