We’ve got a Protection Plan that’s perfect for you
Store with confidence knowing your property is protected up to $50,000 with Neighbor.
Pick your plan
For more information, review the details of our Protection Plans in our Help Article. Price will be based on items stored and will be clearly defined in checkout.
Vehicle storage
Self storage
Recommended
Standard
Peace of mind
up to
$50,000 in protection
Moderate
Store confidently
up to
$25,000 in protection
Minimum
An economic option
up to
$5,000 in protection
How Protection Plans work
1. Select a plan
Before submitting your reservation or up to 30 days after your reservation starts, select a plan. Store with peace of mind knowing you’re protected.
2. Document your items
Document the items you plan to store during the checkout process. If your property is damaged, make sure to take pictures and videos.
3. Report any damage
90% of losses are covered up to your maximum protection amount. Contact us to begin the reporting process and receive reimbursement.
Frequently asked questions
If you have additional questions, visit our Help Article.
How much do Protection Plans cost?
Protection Plan prices vary depending on the types of items you are storing and the level of protection you select. Prices will be clearly displayed during checkout before you pay.
What happens if I experience a loss?
For qualifying losses, Neighbor will reimburse you for 90% of the reasonable repair or replacement costs of your property.
If I don’t select a plan when I place a reservation, can I add one later?
Yes! You can add a Protection Plan within the first 30 days of your reservation move-in date. You can downgrade or cancel your plan at any time.
Are there any limitations or exclusions?
Yes, there are limitations and exclusions to the types of property and situations that qualify for coverage. Our full list of exclusions can be found in our Terms of Service.
How do I report a loss?
You can report a loss by going to our Protection Plan help center article and following the provided instructions.
Self storage
Commercial
Be neighborly.
Founded in 2017, Neighbor is a storage-sharing marketplace based in Utah, USA. With happy customers in all 50 states, Neighbor connects hosts who have unused space to renters looking for closer and more affordable storage solutions.
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