RV & camper storage in Los Altos Hills, CA

Pros:

• Location is very secure

• Units are clean and well lit

• Helpful and friendly staff

• Simple and clear rental process

• Competitive and fair pricing

Cons:

• Issues with making online reservations

• Poor communication during phone assistance

• U-Pack ReloCube not allowed in gated area

Pros:

• Convenient location off highway

• Easy to access units

• Managers reach out for help

• Good customer service feedback

Cons:

• Issues with property security

• Poor maintenance of facilities

• Charge for unnecessary lock (refund issues)

• Experienced break-ins and unresponsive staff

Pros:

• Helpful customer service from staff

• Prompt response to inquiries

• Good service for first-time renters

Cons:

• Staffing shortages at times

• Appointments frequently unattended by staff

• Issues with online reservation system

Pros:

• Clean facility and units.

• Helpful and professional staff.

• Located next to hardware store.

• Transparent about fees and insurance.

Cons:

• Significant rent increases within first year.

• Limited entrance gate function.

• Contract changes and rate hikes sudden.

Pros:

• Great customer service and helpful staff

• Easy setup and efficient process

• Very good security at the facility

Cons:

• Rates raised automatically in short time

• Lack of building quality