Self storage units in New Britain, CT

Pros:

• Friendly and helpful staff

• Clean and neat facility

• Good security with working cameras

• Easy and convenient access

Cons:

• Frequent and high rent increases

• Restricted access hours

• Poor communication about rate changes

• Service disruptions (e.g., broken elevator)

Pros:

• Low cost for good value

• Staff willing to work with late payments

• Fast friendly service

• Vehicles often clean and ready

Cons:

• Staff often disorganized and unhelpful

• Frequent hidden fees and extra charges

• Units not temperature controlled

• Rat and bug infestations in units

• Long wait times for simple tasks

Pros:

• Very clean and secured facility

• Easy and fast renting process

• Knowledgeable and helpful staff

• Excellent customer service

Cons:

• Expensive price increases on units

• Some reports of dust and mold

• Limited supply of trolleys

Pros:

• Courteous, helpful, and polite service

• Smooth and stress-free rental process

• Clean and easily accessible units

• Staff provide quality customer service

Pros:

• Facility is clean and well-kept

• Very friendly and helpful staff

• Easy access to units

• Conveniently located

• Good variety of unit sizes

Cons:

• Regular rate increases during rental

• Parking lot not paved

• Flooding issues in grassy parking area

• Mixed reviews on pricing and admin fees

Pros:

• Clean and secure facility

• Climate-controlled indoor garage

• Helpful and friendly staff

• Easy drive-thru loading area

Pros:

• Easy sign-up and rental process.

• Helpful and professional staff.

• Affordable initial prices for first-time renters.

• Clean and well-maintained property.

Cons:

• Number of trolleys insufficient for demand.

• Issues with accessing the facility at times.

• Frequent price increases without notification.

• Elevator problems during the move.

Pros:

• Helpful and friendly staff

• Clean and well-kept units

• Quick and easy rental process

Cons:

• Frequently raised rental prices

• Significant increases in monthly rates

• Better value options available elsewhere

• Hidden fees not always clearly communicated

Pros:

• Clean and well-maintained facility

• Easy leasing process

• Competitive pricing

• Helpful and communicative staff

Cons:

• Some storage units accumulate dust

Pros:

• Reasonable and spacious storage units

• Very secure and clean facility

• Friendly and professional staff

Pros:

• Reasonable storage costs available

• The facility is gated

Cons:

• Reports of frequent break-ins

• Property seems to be in poor condition

• Customer reviews mention removed walls for break-ins

Pros:

• Courteous and helpful staff

• Clean storage units

• Convenient and easy renting process

• Discounts available for certain groups

Cons:

• Main gate often stays open

• Issues with climate control

• Lights not working at night

• Limited maintenance responsiveness

Pros:

• Convenient auto billing available

• Easy gate access provided

• Clean and spacious units

Cons:

• Poor customer service reported by users

Pros:

• Secure storage facility

• Clean and well-maintained spaces

• Reasonable prices