Self storage units in Doctor Phillips, FL

Pros:

• Highly recommended by multiple customers

• Very clean and accessible units

• User-friendly online unit rental process

Cons:

• Monthly storage fees often increase

• Misleading initial costs on lease agreements

• Notice period for cancellations is not clear

Pros:

• Friendly and helpful staff

• Good security on the property

• Efficient storage process

Cons:

• System maintenance caused transaction issues

• Cutting locks without reimbursement

• Signage absence when staff is out

Pros:

• Great customer service mentioned frequently

• Staff are friendly and helpful

• Courteous and knowledgeable assistance

Cons:

• Late fee disputes have arisen

• Incorrect billing for empty units

Pros:

• Unit close to the gate

• Secure storage

• Easy to rent

• Clean environment

Cons:

• Pest infestations reported

• Slow maintenance response

• Issues with hidden fees

• Poor overall customer service quality

Pros:

• Friendly and helpful staff

• Quick and efficient service

• Staff provide thorough explanations

Cons:

• Issues fitting larger trucks in units

• Extra fees due to unit size

Pros:

• Kind and helpful customer service

• Clean property with good security

Cons:

• No carts available for use

• Units may have infiltration issues

• Humid atmosphere in storage units

• Service fee kept after cancellation

Pros:

• Clean and well-maintained facility

• Proximity to users' homes

Pros:

• Customer service is highly praised

• Staff is professional and polite

Cons:

• Monthly rate can increase significantly

Pros:

• Easy and quick rental process

• Friendly and helpful staff

• Affordable pricing for some units

Cons:

• Regular rent price increases

• Security issues with gates and accessibility

• Online billing system often unavailable

Pros:

• Clean facility with working cameras

• Quick, efficient leasing process

• Friendly, knowledgeable office staff

• Plenty of available carts for use

Cons:

• Elevator not always operational

• Some customers block carts for others

• Prices can be high

Pros:

• Friendly and warm customer service

• Professional behavior from staff

Pros:

• Prices appear to be acceptable

• Location is very convenient

• Storage area kept very clean

Cons:

• Security complaints involving harassment posts

• Allegation of employee disrespect

Pros:

• Easy process to get a unit

• Popular location with nice staff

Cons:

• Units had issues like black mold

• Gate often left open all day

• Occasional security issues with locked gates

• Gate maintenance problems at early hours

Pros:

• Good customer service overall.

• Facility feels secure.

• Property is kept clean.

• Easy and smooth rental process.

Cons:

• Issues with maintaining air conditioning.

• Poor communication with property management.

• Reports of rat infestation.

• Some customer experiences with unhelpful staff.

Pros:

• Very clean facilities

• Easy access and secure location

• Friendly and helpful staff

• Easy rental process

Cons:

• Elevators often not working

• Insect problems reported in units

• Delays in processing refunds

• Facilities sometimes experience gate issues

Pros:

• Positive customer service experiences

• Staff awards lock code accurately

Pros:

• Reasonable rental rates available

• Management people were very alert

Cons:

• Unauthorized fees were reported

• Unable to contact customer service

• Billing inconsistencies occurred frequently

• Office hours are falsely advertised

• Staff behavior is sometimes unfriendly

Pros:

• Clean restrooms and facilities.

• Very secure premises.

• Friendly and professional service.

• Air conditioning and trolleys available.

• Well-lit areas.

Cons:

• Inconvenient hours make access difficult.

• Price increases over time.

• Higher prices than online rates.

• Regular office hours too limited.

• Difficulty accessing after regular work hours.