Self storage units in Orlovista, FL

Pros:

• Helpful and professional customer service

• Knowledgeable and informative staff

Cons:

• Rates recently increased significantly

• Billing issues and overcharges

• Shortened operating hours

• Requests for personal information before providing rates

Pros:

• Excellent security with cameras and alarms

• Clean and spacious storage units

• Reasonable pricing on units

• Easy entry and exit procedures

• Professional and friendly staff

Cons:

• Bathrooms remain out of order for years

• Difficult to open and close some doors

• Problems responding to email communications

• Misleading online reservation system

• Reported issues with pests and rats

Pros:

• Kind and helpful customer service

• Clean property with good security

Cons:

• No carts available for use

• Units may have infiltration issues

• Humid atmosphere in storage units

• Service fee kept after cancellation

Pros:

• Great customer service mentioned frequently

• Staff are friendly and helpful

• Courteous and knowledgeable assistance

Cons:

• Late fee disputes have arisen

• Incorrect billing for empty units

Pros:

• Friendly and helpful staff

• Secure and clean facility

• Easy process to rent units

• Convenient access through the app

Cons:

• Units have roaches and rat droppings

• Hidden fees and payment issues

• Unsatisfactory problem resolution procedures

• Expensive rates and regular price increases

Pros:

• Clean facilities

• Lots of space for price

• Air conditioning and restrooms inside

• Easy to drive into building

Cons:

• Broken doors are inconvenient

• Poor communication and system changes without notice

Pros:

• Friendly and helpful staff

• Quick and efficient service

• Staff provide thorough explanations

Cons:

• Issues fitting larger trucks in units

• Extra fees due to unit size

Pros:

• Clean restrooms and facilities.

• Very secure premises.

• Friendly and professional service.

• Air conditioning and trolleys available.

• Well-lit areas.

Cons:

• Inconvenient hours make access difficult.

• Price increases over time.

• Higher prices than online rates.

• Regular office hours too limited.

• Difficulty accessing after regular work hours.

Pros:

• Staff is friendly and helpful

• The location feels very secure

• Facility is clean and well kept

• Helpful with selecting storage sizes

Cons:

• Significant price increases regularly

• Carts not available after office hours

Pros:

• Friendly and helpful staff

• Convenient rental process

Cons:

• Roaches and other pests common

• Units have rat feces and hair

• High likelihood of issues with cleanliness

• Could be more expensive than others

Pros:

• Very clean facilities

• Easy access and secure location

• Friendly and helpful staff

• Easy rental process

Cons:

• Elevators often not working

• Insect problems reported in units

• Delays in processing refunds

• Facilities sometimes experience gate issues

Pros:

• Fast and easy renting process

• Clean and spacious facility

• Great customer service provided

• Convenient location near a major street

Cons:

• High and fluctuating initial prices

• Poor responsiveness and attitude from staff

• Occasional shortage of necessary equipment

• Inadequate security resulting in stolen items

• No leniency for late fee waivers or emergency payments

Pros:

• Good customer service overall.

• Facility feels secure.

• Property is kept clean.

• Easy and smooth rental process.

Cons:

• Issues with maintaining air conditioning.

• Poor communication with property management.

• Reports of rat infestation.

• Some customer experiences with unhelpful staff.