Self storage units in Pontoon Beach, IL

Pros:

• Easy and convenient access

• Clean and secure units

• Friendly and helpful staff

• 24-hour facility access

Cons:

• Expensive compared to other locations

• Need for maintenance on gravel isles

Pros:

• Clean and nice facility

• Easy rental process

• High level of security

• Affordable with promotions

Cons:

• Security gate often left open

• Units broken into multiple times

• Poor communication on security breaches

• Some units incorrectly assigned

Pros:

• Friendly and helpful staff

• Affordable prices

Cons:

• Roof might start leaking

Pros:

• Clean facility and storage units

• Very secure and well-lit

• Helpful customer service

Cons:

• Units infested with mice

• Some units damaged by water

• Phone support lacks responsiveness

• Facility not open 24 hours

Pros:

• Clean and secure facility

• Great customer service

Cons:

• Poor condition of parking lot

• Price increase after two months

• Hidden fees on account setup and locks

Pros:

• Great service and professional staff

• Affordable prices and cost savings

Pros:

• Friendly and professional staff

• Clean and well-maintained facilities

• Easy gate access to units

• Climate-controlled for delicate items

Cons:

• Frequent and significant price increases

• Tight lanes for vehicle storage

• Not transparent about price increases

• Security concerns noted by some customers

Pros:

• Clean and well-maintained facility

• Helpful and courteous staff

• Free use of truck for moving

• Quick contract sign-up process

Cons:

• Mouse and rat infestations reported

• Water damage issues with stored items

• Poor customer service experienced by some customers

• High storage fees and no prorating

Pros:

• Excellent customer service

• Easy booking process

• Friendly and accommodating staff

• Reasonable prices

Cons:

• Some parts of the facility are dirty

• Inconsistent communication among staff

• Can be hounded for payment consistently

• Facility not fully covered leading to vermin approvals

Pros:

• Clean and well-maintained facility

• Friendly and helpful staff

• Speedy and efficient service

• Safe and secure environment

Cons:

• Some reports of rude customer service

• Equipment issues noted by users

• Difficulties with account and payment system

• Concerns over automated customer service

Pros:

• Very friendly and professional staff

• Clean facility

• Great customer service

• Staff is knowledgeable and helpful

Pros:

• Fair price and affordable

• Clean and safe facilities

• Multiple cameras monitoring grounds

• Easy in and out access