Self storage units in Lake Arbor, MD

Pros:

• Helpful and courteous customer service

• Clean facilities and units

Cons:

• Issues with rodent infestations

• Lack of employee availability

• No prorated refunds for mid-month exits

• Problems with access codes and locks

• Hidden costs like mandatory lock purchases

Pros:

• Quick and efficient service.

• Drive-up units available.

• Clean facility recommended by users.

• Friendly and helpful staff.

Cons:

• Yearly price increases more than $5.

• Reports of poor customer service.

• Issues with reservations and unit availability.

• Some units reported to be broken into.

• Often no one present during office hours.

Pros:

• Helpful and courteous staff.

• Staff demonstrates usage of facilities.

• Clean storage spaces.

Cons:

• Unclear office and business hours.

• Poor temperature control in units.

• Issues with malfunctioning locks.

• Older and worn-down facility.

Pros:

• Very clean storage facility

• Easy to locate facility

• Helpful and friendly staff

Cons:

• Constantly varying monthly prices

• Limited dollies available on-site

• Issue with mice reported

Pros:

• Clean and well-maintained facility

• Professional and friendly staff

• Easy online reservation process

• Accessible and handicapped-friendly

Cons:

• Issues with billing and payment reminders

• Overuse of locks despite timely payments

• No lights in some storage units

• Limited equipment for moving items, like dollies

Pros:

• Clean and organized parking areas

• Spacious parking for easy vehicle maneuverability

• Quick and efficient service processes

Cons:

• Mismanaged reservations and booking details

• Unreliable customer service policies and support

• Distance parking located in a hard-to-navigate industrial area