Self storage units in Fitchburg, MA

Pros:

• Clean facilities consistently maintained

• Temperature-controlled unit options

• Easy to access units

• Complimentary moving van available

• High level of security

Cons:

• Higher pricing compared to competitors

• No on-site dumpster or trash barrel

Pros:

• Reasonable pricing for units

• Variety of unit sizes available

• Convenient location

Cons:

• Rates have increased recently

• Some units may not be water-proof

• Bad customer service experience reported

• Payment over the phone not accepted

Pros:

• Easy access to storage units

• Rolling carts available for convenience

• Highly secure, well-maintained facility

• Helpful and friendly staff

Pros:

• Clean, well-maintained units

• Easy and quick sign up process

• Good security with gated access

• Reasonable and stable prices

Cons:

• Hidden storage insurance charge

• Issue getting access to units

• Damage to stored property not remedied

Pros:

• Units are easy to access

• Storage space is clean and secure

• Helpful and friendly staff members

• Smooth wearing and entry processes

Cons:

• Rising prices and rent increases

• Reports of insufficient maintenance

• Issues with pests like mice and moths

• Lighting fixtures removed, affecting visibility

Pros:

• Customer service is excellent

• Facility is very clean

• Climate controlled units available

• Easy access for loading/unloading

• Process for leasing is simple

Cons:

• Initial on-site assistance can be unreliable

• Waiting time for access assistance lengthy

Pros:

• Helpful and friendly staff

• Easy and smooth sign-up process

• Generally clean units

• Often have seasonal deals

Cons:

• Unreliable management responses and delays

• Unexpected and frequent price increases

• Problems with facility entry and gate codes

• Weak security measures with small padlocks

Pros:

• Prices are better than other facilities

• Climate controlled facility

• Clean and well-maintained storage units

• Security measures in place

• Helpful and friendly staff

Cons:

• Customer service issues reported

• Overcharging and hidden fees

• Mistakes with payment and access codes

• Frequent price increases

• Problems with storage access

Pros:

• Clean, well-maintained units

• Plenty of security cameras

• Reasonable pricing and ground-level units

• Secure facility with a gate

Cons:

• Poor customer service and communication

• Security deposit refund delays

• Long response time for issues

Pros:

• Reasonable prices and no surprises.

• Clean and well-organized facility.

• Convenient location with easy access.

• Multiple trucks available for rental.

Cons:

• Some discrepancies in booking process.

• Reports of rude customer service.

Pros:

• Friendly and helpful staff

• Conveniently located facility

• Clean rental vehicles

Cons:

• Gate locks if late, inconvenience leaving

• Online system needs improvement

• Some service inconsistencies at different locations

Pros:

• Staff is friendly and helpful

• Easy and efficient rental process

• Clean and secure facility

• Good accessibility with elevators and carts

Cons:

• Regular price increases without notice

• Unclean bathroom facilities

• Elevator and lift maintenance issues

• Heavy late fees without refunds

Pros:

• Very clean facility

• Easy to get in and out

Cons:

• Price increases regularly

• Water damage not reimbursed

• Outdoors units can have pests

Pros:

• New buildings, well maintained

• 24/7 access available

Cons:

• Poor customer service response

• No online payment option

Pros:

• Affordable pricing mentioned by multiple reviewers

• New buildings provide better protection

Cons:

• Very poor communication from the facility

• No online payment options available

• Staff often unavailable on-site

• Unclear procedures for resolving issues