Self storage units in Groton, MA

Pros:

• Friendly and helpful staff

• Conveniently located facility

• Clean rental vehicles

Cons:

• Gate locks if late, inconvenience leaving

• Online system needs improvement

• Some service inconsistencies at different locations

Pros:

• Affordable pricing mentioned by multiple reviewers

• New buildings provide better protection

Cons:

• Very poor communication from the facility

• No online payment options available

• Staff often unavailable on-site

• Unclear procedures for resolving issues

Pros:

• Easy and clear sign-up process

• Clean and well-kept units

• Convenient access and affordable rental fees

• Good customer service and helpful staff

Cons:

• Frequent price increases during rental

• Poor communication and lack of phone support

• Hidden fees and unexpected charges

• Limited security and inadequate management

• Unaccommodating policies, such as restroom and dumpster use

Pros:

• Very clean storage units

• Staff is friendly and helpful

• Speedy check-in process

• Easy online reservations available

• Military friendly storage facility

Cons:

• Frequent price increases over time

Pros:

• Clean, well-maintained units

• Easy and quick sign up process

• Good security with gated access

• Reasonable and stable prices

Cons:

• Hidden storage insurance charge

• Issue getting access to units

• Damage to stored property not remedied

Pros:

• Clean and well-maintained property

• Easy process to change units

Cons:

• Units can be expensive

• Issues with timely customer service

Pros:

• Professionally managed facility

• Convenient location

Pros:

• Immaculate and clean facilities

• Easy access to units

• Reasonable and transparent pricing

Cons:

• Limited office hours for assistance

Pros:

• Reasonable prices and no surprises.

• Clean and well-organized facility.

• Convenient location with easy access.

• Multiple trucks available for rental.

Cons:

• Some discrepancies in booking process.

• Reports of rude customer service.

Pros:

• Responsive and friendly service.

• Easy process of securing a unit.

• Clean and well-maintained facility.

• Accessible for unloading trucks.

Cons:

• Significant and frequent rate increases.

• Poor climate control leading to mold.

• Office hours might be less convenient.

• Limited security measures such as low lighting.

Pros:

• Secure facility with good maintenance

• Friendly and knowledgeable staff

• Efficient and complete service

• Simple rental terms make renting easy

Pros:

• Very clean and well maintained

• Easy same-day storage process

• Secure with fences and cameras

• Friendly and professional staff

Cons:

• No significant con reported

Pros:

• Clean and safe storage facility

• Easy to follow layout

• Secure environment for belongings

• Well lit and maintained facilities

Cons:

• Frequent and significant price increases

• Difficult elevator access and frequent issues

• Inaccessible for disabled individuals

• Lack of readily available carts

• No bathrooms on some floors

Pros:

• Reasonable rental prices.

• Clean storage units.

Cons:

• None