Self storage units in Liberty Heights, MA

Pros:

• Excellent customer service from staff

• Clean and well-maintained facility

• Large rolling carts available for use

• Affordable rates for storage units

Cons:

• Hidden fees including lock and insurance

• Climate-controlled building can be too cold

• Staff sometimes unavailable during business hours

• Unpleasant experience with some staff members

Pros:

• Professional and polite staff

• Various storage options available

• Convenient drive-in storage access

• Competitive pricing

Cons:

• Unannounced access to rented units

• Inconvenience due to broken door

• Unhelpful management in problem situations

Pros:

• Clean and well-maintained facility

• Affordable prices for storage

• Friendly and helpful staff

Cons:

• Lack of proper security measures

• Reports of break-ins and vandalism

• Inconsistent customer service and office availability

Pros:

• Clean and spotless storage units

• Good value for renters

• Reasonable price for services

Pros:

• Clean and well-maintained facility

• Friendly and helpful staff

• Easy access to units

• Fair starting prices

Cons:

• Frequent rent increases

• Issue with refunding full payment

• Ownership has changed multiple times

Pros:

• Access available 24 hours a day

• Security cameras cover all areas

Pros:

• Clean storage units.

• Affordable rental prices.

• Easy and quick rental process.

• Large units for convenient access.

Pros:

• Clean and secure facility

• Good customer service

• Convenient location and accessibility

• Variety of unit sizes

• Fair prices

Cons:

• Some units are pricey

• Some users feel the place is odd

Pros:

• Equipment is clean and ready

• Affordable moving trucks and vans

• Quick and easy in-and-out

Cons:

• Trucks sometimes have low fuel upon pickup

• Customers expected to find their own vehicles

Pros:

• Affordable pricing

• Convenient location

• Dedicated wheeled carts provided

• Reasonably well maintained

Cons:

• Poorly maintained roads with potholes

• Strong gasoline odors inside units

• Lack of 24/7 access

• Instances of mistaken lease lockouts

• Multiple negative customer service reports

Pros:

• 24/7 access with an entry code

• Helpful and professional customer service

• Clean and secure facility

Cons:

• Frequent and significant rent increases

• Rusty doors difficult to open

• Lack of maintenance and upkeep

• Tight and narrow access roads

• Moisture issues in outdoor units

Pros:

• Clean and well-organized facility

• Efficient customer service

Cons:

• Inadequate storage unit parking

• Prices increase yearly

• Complicated payment system

• Charges for after-hours access

• Limited availability of reserved trucks

Pros:

• Fast service for truck rentals

• Paperwork process is quick and easy

• Vehicles are well-maintained with no issues

• Smooth rental process with helpful staff

Cons:

• Long wait times frequently occur

• Numerous billing errors and double charges

• Missing reserved equipment is common

• Poor customer service and unhelpful staff

• Facility cleanliness and maintenance need improvement

Pros:

• Professional and kind customer service.

• Helpful in schedule adjustments.

• Easy to drop off and rent.

Cons:

• Long waiting times for service.

• Unresponsive communication, only automated responses.

• Inconsistent service with poor problem resolution.

• Mistakes affecting reservations and billing accuracy.

• Heightened risk for lost or stolen items.

Pros:

• Lots of security cameras installed

• Reasonably priced at about $50 a month

• Fair prices for what is offered

• No leaks despite heavy rain

Cons:

• No mention of enhanced security features

• Limited size options provided

Pros:

• Very clean storage facility

• Good customer service by staff

• Affordable prices for storage units

Cons:

• Security concerns, reported break-ins

• Units have broken locks and ceilings

• Frequent and steep price increases

• Unprofessional behavior by some employees