Self storage units in Marion, MA

Pros:

• Convenient access to the highway area

• Clean and secure storage facility

• Helpful and prompt office staff

Pros:

• Friendly and helpful customer service

• Clean and well-maintained facility

• Reasonable rental rates

• Easy access to storage units

• Convenient online management options

Cons:

• Prices increase about every six months

• Advertised 24-hour access not all-inclusive

Pros:

• Great prices available

• Well maintained facility

• Friendly and helpful staff

Cons:

• Hours change during winter season

Pros:

• Generally clean facility and rentals

• Availability of trucks in stock

• Good basic customer service

Cons:

• Frequent checking-in and verification issues

• Non-transparent fuel charge policies

• Inadequate loading and parking spaces

• Poor handling of customer complaints

Pros:

• Large and clean parking area

• Quick service with friendly staff

• Helpful and knowledgeable staff

• Good communication via text and email

Pros:

• Quick and easy rental process

• Convenient and secure facility location

• Excellent customer service and staff

• Reasonably priced storage units

• Clean and well-maintained facility

Pros:

• Friendly customer service overall

• Good security measures in place

Cons:

• Many units not watertight

• Hidden and misleading fees

• Instances of rats infesting units

Pros:

• Clean and spacious storage units

• Easy and quick online rental process

• Secure facility with good monthly rates

• Helpful and knowledgeable staff

Cons:

• Insufficient hand trucks for moving items

• Rude customer service experiences reported

• High late fees for overdue payments

• Issues with refund and deposit returns

Pros:

• Clean and nice facilities

• Easy and quick setup process

• Good selection of unit sizes

• Climate-controlled units offered

Cons:

• Prices increased significantly over time

• Poor customer service and support

• Units not properly secured or monitored

• Units infested with mice and pests

Pros:

• Climate-controlled units are available

• Clean and well-maintained facility

• Easy access and user-friendly onboarding

• Convenient operating hours

Cons:

• Unexpected rate increases

• Hidden fees in the rental agreement

• Required purchase of storage insurance

Pros:

• Helpful and professional staff

• Clean and well-kept facility

Cons:

• Frequent and steep rate increases

• Limited initial storage unit options

• Elevator occasionally out of service

Pros:

• Clean and well-maintained facility

• Climate-controlled units available

• Security camera monitoring

• Conveniently plowed in winter

Cons:

• Higher pricing compared to other places

• No moving truck service due to Covid

• Lack of communication about service disruptions

Pros:

• Helpful and courteous customer service

• Reasonable pricing for basic rentals

Cons:

• Expensive fees for late returns

• Charges hidden fees repeatedly

• Dirty and poorly maintained vehicles

• Severe lack of professionalism and competence

• Extreme delays and scheduling issues

Pros:

• Units are clean and well-maintained.

• Friendly and helpful staff.

• Easy access to storage units.

• Climate controlled options available.

Cons:

• Regular rent increases.

• Difficulties with scheduling repairs.