Self storage units in Rochester, MA

Pros:

• Convenient access to the highway area

• Clean and secure storage facility

• Helpful and prompt office staff

Pros:

• Friendly and helpful customer service

• Clean and well-maintained facility

• Reasonable rental rates

• Easy access to storage units

• Convenient online management options

Cons:

• Prices increase about every six months

• Advertised 24-hour access not all-inclusive

Pros:

• Very clean storage facility

• Friendly and professional staff

• Affordable pricing for most units

• Convenient storage options available

Cons:

• Indoor unit access requires scheduling

• Limited information on outside parking availability

Pros:

• Clean storage units available

• Competitive pricing on units

Cons:

• Limited availability of smaller units

• Long wait for desired unit size

• Units may need sweeping before use

• Renting larger units can be costly

Pros:

• Helpful and friendly staff

• Convenient and easy access

• Clean and secure storage units

• Responsive to customer questions

Cons:

• Frequent rent price increases

• Locking system is difficult to use

• Some forms are hard to fill online

• High overall cost for small units

Pros:

• Property is well-lit and clean

• Easy to navigate facility

• Helpful and knowledgeable staff

• No issues with storage unit

Cons:

• Regular price increases during rental

Pros:

• Great prices available

• Well maintained facility

• Friendly and helpful staff

Cons:

• Hours change during winter season

Pros:

• Clean and spacious storage units

• Easy and quick online rental process

• Secure facility with good monthly rates

• Helpful and knowledgeable staff

Cons:

• Insufficient hand trucks for moving items

• Rude customer service experiences reported

• High late fees for overdue payments

• Issues with refund and deposit returns

Pros:

• Generally clean facility and rentals

• Availability of trucks in stock

• Good basic customer service

Cons:

• Frequent checking-in and verification issues

• Non-transparent fuel charge policies

• Inadequate loading and parking spaces

• Poor handling of customer complaints

Pros:

• Quick and easy rental process

• Convenient and secure facility location

• Excellent customer service and staff

• Reasonably priced storage units

• Clean and well-maintained facility

Pros:

• Clean and nice facilities

• Easy and quick setup process

• Good selection of unit sizes

• Climate-controlled units offered

Cons:

• Prices increased significantly over time

• Poor customer service and support

• Units not properly secured or monitored

• Units infested with mice and pests

Pros:

• Friendly and helpful staff

• Applicant refunds stored fees

• Dry and clean storage units

• Good customer service experiences

Cons:

• Delayed gate repairs compromise security

• Monthly rate increases without notice

• No security cameras present on-site

• Poor communication about billing and fees

• Hard to access certain units

Pros:

• Clean and accessible facility.

• Quick and easy rental process.

• Good customer service received frequently.

• Free first-month deal available online.

Cons:

• Overcharging issues reported by customers.

• Frequent problems with billing system.

• Difficult to contact staff at times.

• Unannounced changes to gates and locks.

Pros:

• Clean facility

• Helpful staff

Cons:

• Storage payments doubled after three months

• Building appearance suggests it is closed

Pros:

• Well-lit and clean facility.

• Secure units and premises.

• Helpful and friendly staff.

• Competitive rental prices.

Pros:

• Friendly and helpful staff

• Clean and well-maintained units

• Secure facility with codes

• Easy setup and paperwork

Cons:

• Short operating hours

• Miscommunications with unit availability

Pros:

• Helpful and professional staff

• Clean and well-kept facility

Cons:

• Frequent and steep rate increases

• Limited initial storage unit options

• Elevator occasionally out of service

Pros:

• Easy to access location

• Secure, gated facility with cameras

• Multiple size options available

• Affordable initial pricing

Cons:

• Prices can increase unexpectedly

• Storage units are prone to dust

• Must cover items to protect them

Pros:

• Friendly and helpful staff

• Clean and organized facility

• Flexible space for hobby projects

Cons:

• Reports of theft incidents

• No security cameras on-site

• No insurance coverage for theft

Pros:

• Very friendly and helpful staff

• Clean and secure facility

• Easy online rental process

Cons:

• Rent increases frequently

• Carts are often unavailable

• Poor handling of damage claims

• Unreliable office support

Pros:

• Units are clean and well-maintained.

• Friendly and helpful staff.

• Easy access to storage units.

• Climate controlled options available.

Cons:

• Regular rent increases.

• Difficulties with scheduling repairs.