Self storage units in Westwood, MI

Pros:

• Very friendly and helpful staff

• Easy and quick rental process

• Affordable pricing and veterans' discount

• Clean storage units and grounds

Cons:

• Late fees can exceed $100

• Office is often unattended

Pros:

• Super easy access for customers

• Fair prices with indoor storage

Cons:

• Car needed to trigger the gate

• Complaints about rude and unprepared staff

Pros:

• Very clean and well-maintained

• Property felt safe and secure

• Prompt response to maintenance issues

Pros:

• Helpful and pleasant staff

• Good customer service experiences

Cons:

• Storage lot sometimes lacks security

• Delays in addressing customer concerns

• Regular rent increases without notice or improvements

• Difficulty accessing units due to faulty keys or systems

Pros:

• Well-maintained and clean facility

• Friendly and responsive staff

• Fair pricing on units

Cons:

• Ground can be very muddy

• Prices considered high by some clients

Pros:

• Convenient location near the highway

• Helpful and friendly customer service

• Clean units without pests

• Good security measures in place

Cons:

• Prices can be expensive

• No lights in the storage area

• Issues with payment miscommunication

• Some units are located far for some users

Pros:

• Clean and well-maintained units

• Storage units available 24/7

• Reasonably priced with great value

• High security with cameras

Cons:

• Issues with pest control reported

• Some units occasionally waterlogged

• Problems with customer service and communication

• Vehicles provided can be substandard

Pros:

• Clean and well-maintained facility

• Units have mouse deterrents

• Safe and secure location

• Helpful and courteous staff

Cons:

• Units may be inadequate for larger vehicles

• Frequent payment and auto-pay issues

• Office rarely answers phone calls

• Delay in processing cancellations and refunds

• Reports of water damage in some units

Pros:

• Facility is clean and well maintained

• Excellent customer service experience

• Convenient drive-in storage options

Cons:

• Access and locks may be inconvenient

• Unauthorized charges to customers' cards

• Poor response to customer complaints

• Issues with ownership and payment handling

• Some rented units have experienced flooding

Pros:

• Fair prices for storage units

• Friendly and helpful staff

• Clean and well-maintained facility

• Variety of unit sizes available

• Responsive to customer inquiries

Cons:

• Poor experience with new management

• Frequent late and lien fees

• Issues with accepting non-cash payments

• Occasional poor customer service reported

Pros:

• Affordable and good units.

• Polite desk staff.

Cons:

• Leaks can cause water damage.

• Poor visibility from the road.

• Mold issues in some units.

Pros:

• Convenient for drop-offs and pick-ups

• Good customer service and registration

• Loaned padlocks without extra charges

• Storage units are clean

Cons:

• Front gate open 24/7, no security

• Difficult to reach after hours

• Continued charges after moving out

• Some staff unhelpful or rude

• Considered overly expensive

Pros:

• 24/7 access to storage units

• Reasonable rental prices

• High-security with cameras

Cons:

• Poor handling of insurance issues

• Incidents of pests reported

• Some storage units have water issues

• Unprofessional customer service response scenarios