Self storage units in Mattydale, NY

Pros:

• Easy and quick rental process

• Clean and well-kept facility

• Customer service is polite and helpful

• Good pricing and storage access

Cons:

• Significant rental price increases

• Unnecessary merger fee increases

Pros:

• Convenient online enrollment process

• Easy access to the facility

• 24/7 facility access available

• Climate-controlled units accessible

Cons:

• Rental rates increase frequently

• Facility cleanliness is often poor

• Reports of pest problems, including dead flies

• Parking area is not well maintained

Pros:

• Affordable prices

• Clean and well-maintained facilities

• Friendly and helpful staff

Cons:

• Communication issues, phone number often does not work

• Owner's attitude is reported as problematic

• No response to inquiries multiple times

• Exorbitant storage fees as complained by some users

Pros:

• Very easy move-in process

• Clean and well-maintained units

• Secure facility with surveillance cameras

• Adequate space for RVs and trailers

Cons:

• Mothball smell in some units

Pros:

• Facility is very clean.

• Good security system.

• Easily accessible units.

• Friendly and helpful staff.

• 24-hour access availability.

Pros:

• Friendly and helpful staff

• Clean storage units

• Good location and fair pricing

Cons:

• Broken and damaged unit walls

• Cockroach infestation in some units

• Poor handling of customer service complaints

• Dirty storage units upon arrival

Pros:

• Staff consistently friendly and knowledgeable

• Storage units consistently clean

• Facility is gated and secure

• Reasonable prices and auto pay available

Cons:

• Price increases occur regularly

• Facility sometimes almost always closed

• Staff stretched thin, needs help

Pros:

• Controlled climate for sensitive items

• Clean and well-maintained units

• Good security measures in place

• Easy online payments and autopay options

Cons:

• Inconsistent snow removal

Pros:

• Very clean and well maintained

• Storage space feels secure

• Convenient location

• Friendly and helpful office staff

Cons:

• Rates increase frequently

• Rent is expensive compared to others

• Storage unit dimensions may be inaccurate

• Potential roof leaks in some units

Pros:

• Indoor storage units available

• Clean facility

Cons:

• Elevator often inaccessible

• Delays and issues with refunds

• Staff occasionally rude

• Old and insecure building

Pros:

• Good service from some staff

• Quick processing for some customers

• Helpful and patient with first-time renters

Cons:

• Incorrect and unavailable reservations

• Frequent complaints about customer service

• Hidden and unjustified extra charges

• Poor security, wide-open doors at night

• Storage units infested with pests