Self storage units in Pompey, NY

Pros:

• Units are clean and well maintained

• Prompt and knowledgeable customer service

• Quick and easy move-in process

• Helpful tools like dollies available

Pros:

• Well-maintained and clean facilities

• Good security and well-lit areas

• Easy and quick access to units

• Professional and helpful staff

Cons:

• Rates have increased over time

• Heating deals for motorcycle storage discontinued

• Appointments needed for rental setup

• No electricity in all units

Pros:

• Convenient online enrollment process

• Easy access to the facility

• 24/7 facility access available

• Climate-controlled units accessible

Cons:

• Rental rates increase frequently

• Facility cleanliness is often poor

• Reports of pest problems, including dead flies

• Parking area is not well maintained

Pros:

• Affordable prices

• Clean and well-maintained facilities

• Friendly and helpful staff

Cons:

• Communication issues, phone number often does not work

• Owner's attitude is reported as problematic

• No response to inquiries multiple times

• Exorbitant storage fees as complained by some users

Pros:

• Friendly and helpful staff

• Easy loading and unloading

• Clean and well-maintained facility

• Generally good pricing

Cons:

• Frequent price increases

• Unclear policies leading to lost items

• Unfair treatment of long-term customers

Pros:

• Convenient location for moving

• Clean storage units

• Easy access to units

Pros:

• Facility is very clean.

• Good security system.

• Easily accessible units.

• Friendly and helpful staff.

• 24-hour access availability.

Pros:

• Clean, well-maintained, and well-lit facility

• Secure facility with good security measures

• Easily accessible units with carts available

• Helpful and friendly staff

Pros:

• Facility is clean and inviting.

• Rentals often in good condition.

• Helpful service finding vehicles nearby.

• Some service staff are very friendly.

Cons:

• Some employees are unprofessional.

• Unwanted insurance charges for some customers.

• Instances of slow customer service.

• Cancelled reservations and schedule issues frequently occurring.

• Reports of not honoring reimbursement guarantees.

Pros:

• Easy access for large vehicles

• Clean and well-maintained storage units

• Secure with cameras and fencing

• Friendly and helpful staff

Cons:

• Prices are considered high by some customers

• Unexpected increases in rental fees

• Issues reported with truck rentals

Pros:

• Staff consistently friendly and knowledgeable

• Storage units consistently clean

• Facility is gated and secure

• Reasonable prices and auto pay available

Cons:

• Price increases occur regularly

• Facility sometimes almost always closed

• Staff stretched thin, needs help

Pros:

• Very clean and well maintained

• Storage space feels secure

• Convenient location

• Friendly and helpful office staff

Cons:

• Rates increase frequently

• Rent is expensive compared to others

• Storage unit dimensions may be inaccurate

• Potential roof leaks in some units

Pros:

• Good service from some staff

• Quick processing for some customers

• Helpful and patient with first-time renters

Cons:

• Incorrect and unavailable reservations

• Frequent complaints about customer service

• Hidden and unjustified extra charges

• Poor security, wide-open doors at night

• Storage units infested with pests

Pros:

• Clean and well-kept facilities

• Climate-controlled storage units

• Convenient location for students

• Helpful and efficient staff

Cons:

• Price increases regularly every six months

• Not open 24/7

• Facility has reports of mice

• Issues with their system frequently