Self storage units in Sullivan, NY

Pros:

• Friendly and helpful staff

• Easy loading and unloading

• Clean and well-maintained facility

• Generally good pricing

Cons:

• Frequent price increases

• Unclear policies leading to lost items

• Unfair treatment of long-term customers

Pros:

• Clean and well-maintained units

• Affordable pricing and fair rates

Cons:

• Payment system may have issues

Pros:

• Convenient online enrollment process

• Easy access to the facility

• 24/7 facility access available

• Climate-controlled units accessible

Cons:

• Rental rates increase frequently

• Facility cleanliness is often poor

• Reports of pest problems, including dead flies

• Parking area is not well maintained

Pros:

• Units are clean and well maintained

• Prompt and knowledgeable customer service

• Quick and easy move-in process

• Helpful tools like dollies available

Pros:

• Well-maintained and clean facilities

• Good security and well-lit areas

• Easy and quick access to units

• Professional and helpful staff

Cons:

• Rates have increased over time

• Heating deals for motorcycle storage discontinued

• Appointments needed for rental setup

• No electricity in all units

Pros:

• Good price per unit

• Clean storage units and surroundings

Cons:

• Inaccessible by phone many times

• Full voicemail inbox often

• No security except physical barriers

Pros:

• Friendly and helpful staff

• Easy access to the facility

• Clean and well-maintained storage

• Safe location

Cons:

• Reports of water damage and vermin

• Frequent rate increases

Pros:

• Clean, well-maintained, and well-lit facility

• Secure facility with good security measures

• Easily accessible units with carts available

• Helpful and friendly staff

Pros:

• Facility is clean and inviting.

• Rentals often in good condition.

• Helpful service finding vehicles nearby.

• Some service staff are very friendly.

Cons:

• Some employees are unprofessional.

• Unwanted insurance charges for some customers.

• Instances of slow customer service.

• Cancelled reservations and schedule issues frequently occurring.

• Reports of not honoring reimbursement guarantees.

Pros:

• Renters can drive directly to units

• Clean trucks at great prices

• Lots of equipment to choose from

• Location is clean and secure

Cons:

• Units leak water and attract pests

• Customer service often unhelpful

• Availability of vehicles can be unreliable

• Charges can include hidden fees

• Long phone and service wait times

Pros:

• Easy access for large vehicles

• Clean and well-maintained storage units

• Secure with cameras and fencing

• Friendly and helpful staff

Cons:

• Prices are considered high by some customers

• Unexpected increases in rental fees

• Issues reported with truck rentals

Pros:

• Clean and well-maintained facility

• Security is solid and effective

• Staff are very helpful and friendly

• Units are easy to access

Cons:

• Rates increase significantly over time

• No trucks over 20' allowed

• Gates close at 10pm

Pros:

• Controlled climate for sensitive items

• Clean and well-maintained units

• Good security measures in place

• Easy online payments and autopay options

Cons:

• Inconsistent snow removal

Pros:

• Management is professional and helpful

• Location is convenient and easily accessible

• Facility is clean and secure

• Affordable pricing for storage needs

Cons:

• Prices have increased significantly

• Reports of damaged stored items

Pros:

• Staff consistently friendly and knowledgeable

• Storage units consistently clean

• Facility is gated and secure

• Reasonable prices and auto pay available

Cons:

• Price increases occur regularly

• Facility sometimes almost always closed

• Staff stretched thin, needs help

Pros:

• Clean and well-kept facilities

• Climate-controlled storage units

• Convenient location for students

• Helpful and efficient staff

Cons:

• Price increases regularly every six months

• Not open 24/7

• Facility has reports of mice

• Issues with their system frequently

Pros:

• Good service from some staff

• Quick processing for some customers

• Helpful and patient with first-time renters

Cons:

• Incorrect and unavailable reservations

• Frequent complaints about customer service

• Hidden and unjustified extra charges

• Poor security, wide-open doors at night

• Storage units infested with pests