Self storage units in Highland Heights, OH

Pros:

• Staff is very friendly and helpful

• Facility is clean and well-lit

• Simple and transparent rental process

• Convenient location

Cons:

• Significant price increases without warning

• Prices can raise unexpectedly

• Hidden fees may appear

Pros:

• Consistently friendly and helpful staff

• Generally clean and well-maintained facility

Cons:

• Often poor communication with staff

• Staff unavailability and irregular hours

Pros:

• Easy and straightforward online reservation process

• Clean and well-maintained facility

• Fair and competitive prices

• Helpful and friendly management

Cons:

• Dock and garage doors frequently broken

• Rent can be raised unexpectedly

• No staff available at times

• Limited access hours can be inconvenient

Pros:

• Great price for storage units

• Convenient and easy to set up

• Good communication with staff

• Units are clean and secure

Cons:

• Price increases can be substantial

• Some units leak during rain

Pros:

• Clean and well-kept facility

• Easy and quick leasing process

• Friendly and professional staff

• Fair monthly fees

Cons:

• Reports of broken lift on second floor

• Accusations of irregular pricing scales

• A user had issues accessing the gate code

Pros:

• Easy to secure a unit

• Safe environment and good location

Cons:

• Initial price increased after opening account

• Elevator was blocked and never worked

• Personal items allegedly disappeared

• Storage switched without proper notification

Pros:

• Clean and safe facility

• Courteous and helpful staff

• Elevator access available

• Convenient location for storage

Pros:

• Convenient location off freeway

• Units clean and well-maintained

• Staff friendly and very helpful

• Easy and efficient check-in process

Cons:

• Roaches found in storage units

• Price increases after promotional period

• Expensive compared to other options

• No discounts for long-term customers

Pros:

• Pick up and drop off were smooth

• Staff held the truck until payment

Cons:

• Unmaintained vehicles rented to customers

• Additional charges and incorrect billing

• Long wait times and poor reservation system

• Unprofessional and rude staff interactions

• Needed equipment often not available

Pros:

• Clean and well-lit facility

• Friendly and helpful staff

• Easy-to-access units

• Good security with gates and cameras

• Climate-controlled options available

Cons:

• Reports of roach infestations

• Frequent price changes

• Late fees enforced promptly

• Some pest control issues