Self storage units in Salem, OR

Pros:

• Great customer service from staff

• Good location with easy access

• Clean storage units

• Competitive pricing

• Helpful and accommodating staff

Cons:

• Lack of communication over urgent matters

• Facility appears run down

• Units sometimes lost due to non-payment notifications

• Gate closing hours are inconvenient

Pros:

• Fast, friendly, and helpful staff

• Personable employees offering excellent service

Cons:

• Facility has absolutely no security

• Continuous price increases due to management

• Complaints about Horrible or creepy customer service

Pros:

• Grounds are always clean

• Reasonable price for storage units

• Units are safe and secure

• Convenient access to the site

Cons:

• No fire suppression system in place

• Partial refunds after major incidents

Pros:

• Great customer service

• Affordable pricing

• Clean and dry units

• Fast check-in process

Cons:

• Confusing communication regarding storage security

Pros:

• Excellent prices compared to other facilities

• Wide variety of unit sizes

• Temperature control in units

• Lots of options for unit sizes

• Reasonable business hours

Cons:

• No 24/7 video surveillance

• Broken into unit with stolen items

• Elevator regularly breaks down

• Difficult to find a cart sometimes

• No longer accepting cash payments

Pros:

• Clean and modern facility

• Management helpful and responsive

• Safe and secure environment

Cons:

• Broken gate and malfunctioning gates

• Price increases and high fees

• Rude and unprofessional staff

• No restroom facilities available

• Inconsistent business hours

Pros:

• Highly secure with on-site management

• Units are clean and dry

• Convenient and remote sign-up process

Cons:

• Needs more weather stripping for rain

Pros:

• Affordable outdoor spaces for storage

• Easy set up for new customers

• Clean units and well-maintained facility

• Great security and spacious units

Cons:

• Reports of stolen belongings from units

• Difficulty accessing units with gate codes

• Unpleasant customer service experience post-incident

Pros:

• Great customer service commonly mentioned

• Units and facility very clean

• Secure facility with good locks

• Truck rentals available and on time

Cons:

• Web and onsite unit availability differ

• Unit price increases after initial month

• Complex and nontransparent pricing

• Move-out policies include penalty fees

Pros:

• Safe and secure storage facility

• Smooth and easy rental process

• Polite and helpful staff

• Affordable storage unit options

Cons:

• Gate frequently broken and unrepaired

• Multiple break-ins reported

• Regular price increases without notice

• Poor customer service and unprofessional tone

• Not all parts have security cameras

Pros:

• Property is new and clean

• Affordable rates and good prices

• Safe and secure with cameras

• Friendly and attentive staff

Cons:

• Unprofessional handling of locked units

• Inconvenient operation hours

• Poor customer service and response

Pros:

• Convenient location but easy to miss

• Gated facility discounts easy car entry

• Competitive prices with clean units

Cons:

• No customer notification for security breaches

• Unhelpful and rude customer service

• No adequate security system

• Broken locks and stolen items frequently reported

• Issues with getting out if on foot

Pros:

• Very clean and well-kept facility

• Easy and efficient rental process

• Temperature-controlled units available

• Good accessibility and location

• Reasonable price for storage spaces

Cons:

• Frequent rent increases annoy customers

• Rodent infestation issue reported

• Low customer support despite higher rates

• No garbage disposal on-site

Pros:

• Easy access to storage units

• Clean and well-maintained facility

• Good for RV storage

• Affordable rates

Cons:

• Unauthorized continued charges on closed accounts

• Parts stolen off RVs even with security

• Buildup of leaves and debris around units

• Inconsistent closing times make service problematic

Pros:

• Easy online reservation system

• Friendly and helpful staff

• Quick and efficient rental process

• Affordable pricing options available

Cons:

• Rudeness from some staff members

• Long wait for assistance at times

Pros:

• Clean and well-maintained storage units

• Excellent and responsive customer service

• Lights automatically turn on in units

• Affordable prices available

Cons:

• Regular and increasing rent raises

• Some concerns with poor security and theft

• Dampness causing damage to stored items

• No prorating of rent upon move-out

• Some units not well-sealed against pests

Pros:

• Clean and well-maintained units

• Affordable pricing initially

Cons:

• Potential security issues

• Regular price increases likely

• Bathroom facilities below expectations

Pros:

• Very clean storage units.

• Rentals include free items for seniors.

• Highly secure with attentive staff.

• Reasonable costs for various unit sizes.

Cons:

• No heat inside units.

• Not open on any holidays.

• Prices can be considered high.

• Some staff members are unprofessional.

Pros:

• Clean and modern property

• No hidden fees

• Helpful and professional service

Cons:

• Closes too early

• Previous break-ins and long lock-in times

• Occasional bad customer service experiences

Pros:

• Accommodates vehicle parking during delays

• Rental process is quick and easy

• Several types of vehicle rentals available

Cons:

• Vehicle maintenance and cleanliness issues

• Hidden fees and fuel costs

• Poor customer service experiences

• Additional fees not initially disclosed

• Unpleasant waiting times for service trucks

Pros:

• Clean and well-maintained units

• Fully insulated storage units

• 24/7 surveillance enhances security

• Easy and convenient online reservation

Cons:

• Reports of rodent infestations

• Reports of water damage

• Complaints about billing issues

Pros:

• Fairly cheap rent prices.

• Easy to access location.

• Convenient to find.

Cons:

• Gate code box needs fixing.

• Gets locked inside after 9 pm.

• Poor online rent payment system.

• Rarely returns calls.

• Often closed without notice.

Pros:

• Clean and well-maintained facility

• Friendly and helpful staff

• Secure, with alarms and cameras

• 24-hour access available

• Reasonable prices

Cons:

• Limited operating days each week

• Some late hours service issues

• Ongoing price increases may occur