Self storage units in Bern, PA

Pros:

• Clean and secure storage units

• Friendly and helpful staff

• Timely problem resolution

Cons:

• Rodent damage to stored items

• Gate sometimes left open

• Website functionality issues

• Poor customer service at times

• Frequent price increases

Pros:

• Facilities are super clean and well maintained

• Climate-controlled storage units available

• Easy and secure access 24 hours

Cons:

• Poor customer service reported by users

• Opaque billing practices cause frustration

Pros:

• 24-hour access available for units

• Multiple rental options to choose from

• Security cameras on-site

Cons:

• Grounds sometimes filled with trash

• Located in a poor area

• High late fees if rented longer

• Expensive regular price increases

• Unfriendly and unprofessional maintenance staff

Pros:

• Friendly and very helpful staff

• Process can be completed over phone

Cons:

• Roads and lots in bad condition

• Units are not climate controlled

• Security issues and break-ins reported

• Trash collects in various areas

• Hard to contact management

Pros:

• Clean and well-maintained facility

• Temperature-controlled units available

• Smooth and easy access to units

• Sufficient space for large vehicles

Cons:

• Ongoing issues with the gate system

Pros:

• Very easy to set up online

• Clean and well-kept facility

• Friendly and professional staff

• Helpful customer service

Cons:

• Reports of stolen items

• Difficult insurance claim process

• Rate increases after initial quotes

• Open gate often leads to insecurity

Pros:

• Clean and well-maintained units

• Friendly and helpful staff

• Reasonably priced services

• Convenient online rental process

Cons:

• Cars can block unit access

• Rude or unprofessional management

• Allegations of dishonest billing practices

• No parking accommodations for the disabled

Pros:

• Safe and secure, with cameras

• Clean facility, well-maintained

• Helpful and professional staff

Cons:

• Rates may increase unexpectedly

• Poor pest control leading to damage

• Locked bathroom during office closures

Pros:

• Clean and well-maintained facilities

• Secure area with good safety measures

• Temperature-controlled units available

• Convenient and easy access with passcode

Cons:

• High prices

• Strict termination policy without prorate options

Pros:

• Clean and organized units

• Affordable prices for the units

• Prompt issue resolution

Cons:

• Regular price increases during rental

• Limited access hours until 8pm

Pros:

• Easily accessible from multiple directions

• Quick and efficient service

• Staff generally very helpful

Cons:

• Regular rent increases every 8-9 months

• Some security concerns noted

• Reports of rodent issues

Pros:

• Clean and modern facility

• Excellent customer service and communication

• Easy to make arrangements and changes

• High security with 24-hour gate access

Cons:

• Rates are increasing significantly

• No dumpster or recycling bins available

• Auto-pay policy can be inconvenient

Pros:

• Affordable rates and easy sign-up

• Clean grounds and unit

• Secure location with good access

• Units are easy to locate

Cons:

• Regular price increases concern renters

• Units susceptible to water leakage

• Office sometimes unresponsive or slow

• Close at 9:30 p.m., limiting access

• Some units not fully sealed

Pros:

• Easy access for large trucks

• Clean and well-maintained facility

• Secure with cameras and codes

• Helpful and friendly staff

• Quick and efficient check-in

Cons:

• Exiting requires driving out the back

• No proration after contract date

• Requires social security number

• Expensive compared to other facilities

Pros:

• Staff were consistently very helpful

• Clean storage units and surroundings

Cons:

• Rates increase regularly

• Can't reserve until 7 days ahead

• Spider webs and leaves in units

Pros:

• Reasonable rates on units and rentals

• Clean and secure facility

• Easy access with good location

• Helpful and friendly staff

• Quick and efficient service

Cons:

• Hidden fees found in billing

• Restricted access times for units

• Possible pest problems in facilities

• Poor conditions for vehicle storage

• Limited space for larger vehicles

Pros:

• Clean and well-maintained storage units

• Easy process to rent online

• Plenty of room for large trailers

• Helpful and friendly customer service

Cons:

• Facilities are rat infested

• Rates can double unexpectedly

• Management sometimes considered rude

• Reports of threats and "protection money" demands

Pros:

• Excellent customer service experience

• Clean and well-maintained facility

• Storage units are climate controlled

• Convenient 24/7 access to units

Cons:

• Insufficient lighting around units at night

• Unprofessional behavior by some employees

Pros:

• Clean and well-kept units

• Secure facilities with climate-controlled options

• Affordable prices for various unit sizes

Pros:

• Facility has climate-controlled units.

• Easy access, spacious entrance.

• Clean and well-maintained units.

Cons:

• Refund process slow and confusing.

• Manager can be rude and unorganized.

• Slightly pricier than other options.

Pros:

• Clean and well-maintained units

• Friendly and knowledgeable staff

• Quick and easy rental process

• Good location and easy access

Cons:

• Security concerns, limited camera coverage

• Annual rent increases every year

• Added and mandatory storage insurance fee