Self storage units in Chesnut Hill, PA

Pros:

• Clean and well-maintained facility

• Excellent customer service

• Units are easy to access

• Staff very knowledgeable and friendly

• Easy rental and move-out process

Cons:

• Regular rent increases

• Poor communication about rate hikes

• Locked units caused inconvenience

• Rates often not competitive

• Some security concerns reported

Pros:

• Secure location with camera security

• Reasonable and competitive prices

• Clean storage units and environment

• Helpful and friendly staff

Pros:

• Prices are the best around

• Good security

• Great rates on units

Cons:

• Facility on the older side

• Junkyard look with rusted cars everywhere

Pros:

• Clean and well-lit property.

• Pleasant and helpful staff.

• Easy to communicate with staff.

• User-friendly online payment options.

Cons:

• Possible issue with mouse droppings.

• Could raise rates multiple times a year.

• Limited operational hours.

Pros:

• Clean and reasonably priced units

• Friendly and knowledgeable staff

• Accessible, with seven-day access

• Flexible rental and termination policies

Cons:

• Prices can increase drastically

• Not climate-controlled or secure

• Rodent activity and mildew issues

• Items threatened if late on payments

Pros:

• Easy access to storage units

• Flexible and helpful customer service

• Generally clean and described accurately

• Reasonable rates and good location

Cons:

• Complaints of unattended security issues

• Reports of pest infestations

• Instances of wet storage units

• Mixed experiences with organization during issues

Pros:

• Friendly and knowledgeable staff

• Facility is clean and well-maintained

• Good security measures

• Convenient access and hours

Cons:

• Rental rates increase frequently

• Units sometimes have leakage issues

• Hidden fees and expensive mandatory extras

• High early termination fees

Pros:

• Easy gate access and location.

• Clean and secure facilities.

• Convenient online process.

• Helpful and friendly staff.

Cons:

• Prices kept going up over time.

• Hidden fees during promotional periods.

• Climate control misrepresented.

Pros:

• Clean and well-maintained facility

• Friendly and helpful staff

• Safe and secure storage units

• Decent prices and fair rent

Cons:

• High additional fees, including hefty trash fees

• Expensive rent compared to other storage facilities

• Ample reports of poor customer service experiences

• Units susceptible to rodent infestation and damage

Pros:

• Helpful and responsive staff

• Clean units

Cons:

• Issues with mold and mildew

• Moisture problems reported

Pros:

• The facility is always clean.

• Staff consistently provide helpful service.

• Secure storage units maintain safety.

Cons:

• Prices can be relatively high.

• Items might face water damage.

• Non-climate controlled units available.

• Additional cost from frequent add-ons.

• Delayed resolution of certain service issues.

Pros:

• Secure access with gate-coded entry

• Clean and well-maintained facility

• Simple, quick rental process

• Staff are generally helpful and friendly

Cons:

• Several complaints about rude management

• Limited security transparency

• Facility not open 24/7

• Minor issues with unit doors

Pros:

• Good vehicle availability and inventory

• Smooth rental process and quick service

• Location is convenient for access

• Fair and clear pricing

• Friendly and helpful staff

Cons:

• Frequent reservation problems for vehicles

• Vehicles and equipment not always clean

• Poor customer service experiences

• Lack of effective communication with customers

• Delays or issues with refunds

Pros:

• Storage units were clean and dry.

• Simple rental process from start.

• Helpful and professional staff.

Pros:

• Reasonable rental pricing

• Has surveillance for security

Cons:

• Limited access hours inconvenient for workers

• Units may lack proper lighting

• Some units have structural issues

• Unprofessional customer service interactions

Pros:

• Helpful and friendly staff

• Clean and well-maintained units

• Convenient location near major towns

• Reasonable and affordable pricing

Cons:

• Units have a high step

• Prices increased over time

• Staff occasionally reported being unfriendly