Self storage units in South Heidelberg, PA

Pros:

• Friendly and very helpful staff

• Process can be completed over phone

Cons:

• Roads and lots in bad condition

• Units are not climate controlled

• Security issues and break-ins reported

• Trash collects in various areas

• Hard to contact management

Pros:

• Staff were consistently very helpful

• Clean storage units and surroundings

Cons:

• Rates increase regularly

• Can't reserve until 7 days ahead

• Spider webs and leaves in units

Pros:

• Clean and modern facility

• Excellent customer service and communication

• Easy to make arrangements and changes

• High security with 24-hour gate access

Cons:

• Rates are increasing significantly

• No dumpster or recycling bins available

• Auto-pay policy can be inconvenient

Pros:

• Reasonable rental prices

• Good customer service experiences

Cons:

• No online payment option

• Frequent communication issues

• No timely response from the office

• Voicemail often full and unresponsive

• Contract enforcement is unreliable

Pros:

• Very easy to set up online

• Clean and well-kept facility

• Friendly and professional staff

• Helpful customer service

Cons:

• Reports of stolen items

• Difficult insurance claim process

• Rate increases after initial quotes

• Open gate often leads to insecurity

Pros:

• Very clean and well-maintained units

• Secure facility with good security

• Staff is friendly and helpful

• Renting process is quick and easy

Cons:

• Insurance not optional

• Occasional price increases over time

• Issues with mice reported

• Additional charges for locks

Pros:

• Units are very easy to access

• Storage units are clean and secure

• Friendly and helpful staff

• Reasonable pricing upfront for new renters

Cons:

• Regular price increases during rental periods

• Some units have missing ceiling parts

• Driveway condition causes car scraping issues

• Difficult to exit facility in emergencies

Pros:

• Excellent customer service praised by many

• Facility units kept very clean

• Easy and quick rental process

• Good security system

Cons:

• Some units without necessary door ramps

Pros:

• Clean and well-maintained facility

• Reasonable rental prices

• Climate-controlled units

Cons:

• Occasional wet floors and mold

• Limited room for tall vehicles

• Insufficient ventilation

Pros:

• Easy access for large trucks

• Clean and well-maintained facility

• Secure with cameras and codes

• Helpful and friendly staff

• Quick and efficient check-in

Cons:

• Exiting requires driving out the back

• No proration after contract date

• Requires social security number

• Expensive compared to other facilities

Pros:

• Convenient and easy access

• Units are clean and well-maintained

• Fair and competitive pricing

• Quick and responsive customer service

Pros:

• Clean and well-maintained units

• Friendly and helpful staff

• Reasonably priced services

• Convenient online rental process

Cons:

• Cars can block unit access

• Rude or unprofessional management

• Allegations of dishonest billing practices

• No parking accommodations for the disabled

Pros:

• Trustworthy and reasonably priced

• Courteous and helpful office staff

• Clean and spacious facility

• Conveniently located and secure parking

Cons:

• Incidents of excessive late fees

• Confusing and harsh booting policies

• Allegations of rude and unhelpful management

• Reports of issues with parking spots accessibility

Pros:

• Safe and secure, with cameras

• Clean facility, well-maintained

• Helpful and professional staff

Cons:

• Rates may increase unexpectedly

• Poor pest control leading to damage

• Locked bathroom during office closures

Pros:

• Clean and secure storage units

• Friendly and helpful staff

• Timely problem resolution

Cons:

• Rodent damage to stored items

• Gate sometimes left open

• Website functionality issues

• Poor customer service at times

• Frequent price increases

Pros:

• Easy access at night

• Several size options available

• Security cameras add extra safety

• Clean and well-maintained

Cons:

• Prices increased multiple times

• Difficult to contact customer service

• Better prices found at competitors

Pros:

• 24-hour access available for units

• Multiple rental options to choose from

• Security cameras on-site

Cons:

• Grounds sometimes filled with trash

• Located in a poor area

• High late fees if rented longer

• Expensive regular price increases

• Unfriendly and unprofessional maintenance staff

Pros:

• Clean and well-maintained units

• Friendly and knowledgeable staff

• Quick and easy rental process

• Good location and easy access

Cons:

• Security concerns, limited camera coverage

• Annual rent increases every year

• Added and mandatory storage insurance fee

Pros:

• Easily accessible from multiple directions

• Quick and efficient service

• Staff generally very helpful

Cons:

• Regular rent increases every 8-9 months

• Some security concerns noted

• Reports of rodent issues

Pros:

• Clean and well-maintained facilities

• Secure area with good safety measures

• Temperature-controlled units available

• Convenient and easy access with passcode

Cons:

• High prices

• Strict termination policy without prorate options