Self storage units in West Hanover, PA

Pros:

• Friendly and helpful staff

• Easy move-in and move-out process

• Online process for rentals was easy

• Units were consistently clean

Cons:

• Issues with honoring quoted prices

• Difficulty with receiving advertised discounts

Pros:

• Easy to get in the gate

• Accessible from 6am-10pm

Cons:

• Minor gate passcode issues

Pros:

• Clean facilities and high security

• Friendly and knowledgeable staff

• Affordable initial pricing

• Easy and fast setup process

• Convenient 24-hour access

Cons:

• Rent increases significantly multiple times a year.

• Roof issues cause leaks during rain.

• Poor customer service and management

• Insufficient resolution to billing problems

• No climate-controlled units

Pros:

• Clean and secure facility.

• Easy online rental process.

• Polite and helpful staff.

• Competitive prices for units.

• Spacious storage bins.

Cons:

• Excessive hidden fees.

Pros:

• Competitive and affordable pricing

• Friendly and helpful staff

• Good security with extra protection

• Convenient, centralized location

• Clean and neat facility

Cons:

• No dumpsters on-site for trash

• Some customers felt taken advantage of

Pros:

• Very affordable prices and rates

• Secure facility with extra protection

• Convenient and accessible location

• Helpful and professional staff

Cons:

• No dumpsters on-site for trash

• Reports of being taken advantage of

Pros:

• Units are affordable for their size

• Gate access is easy and secure

• Consistent pricing without increases

• Well-lit during evening hours

Pros:

• Secure with gated facility

• Excellent customer service

• Clean and bug-free units

• Easy access and availability

• Fair and competitive prices

Cons:

• Units not climate controlled

• Roof leaks and holes

• Potential insect infestations

• Possible hidden cleaning fees

Pros:

• Affordable rental prices for large units.

• Historic and interesting building.

• Indoor unloading and loading dock available.

• Courteous and friendly customer service.

Pros:

• Facility is always clean.

• Friendly and helpful staff.

• Easy rental and payment process.

• Secure and safe location.

Cons:

• Unexpected price increases during the rental.

• Gate access sometimes fails.

• Issues with phone communications.

Pros:

• Clean and safe facility.

• Climate-controlled storage available.

• Easy access and navigation.

• Smooth and affordable rental process.

• Helpful staff providing excellent service.

Cons:

• Prices increase significantly after initial rate.

Pros:

• Clean and well-maintained facility

• Easy sign-up and rental process

• Friendly and helpful staff

• Secure storage options

• Convenient access and payment methods

Cons:

• Staff occasionally unavailable during office hours

Pros:

• Friendly and helpful staff

• Easy and quick rental process

• Clean and well-maintained units

• Long-term customer satisfaction

Cons:

• High and rising storage costs

• Difficult entrance and exit with trailers

Pros:

• Easy and fast online process

• Clean and well-maintained units

• Helpful and friendly staff

• Safe and secure facility

Cons:

• Units not accessible 24/7

• Perceived to be on the expensive side

Pros:

• Best value for your money.

Cons:

• Poor responsiveness to phone calls.

• Very poor customer service.

Pros:

• Location is clean and easy to find

• Owners are great and kind

• Rates are reasonable and fair

Cons:

• No indoor climate controlled units

Pros:

• Clean facility and well-kept environment

• Easy access to storage units

• Friendly and helpful staff

• Good customer service overall

Cons:

• Gate frequently left open affects security

• Prices considered too high by customers

• Hidden fees beyond quoted prices

• Alarming annual rent increases

Pros:

• Very clean and organized facility

• Reasonable pricing for units

• Friendly and helpful staff

• Convenient and easy access

Cons:

• Reports of unauthorized credit card charges

• Inconsistent service and incorrect billing

• Challenging to exit the parking lot