Self storage units in Hornsby Bend, TX

Pros:

• Clean and well-maintained facility

• Strong security with ample cameras

• Convenient location near many homes

• Helpful and friendly staff

• Good air conditioning and elevators

Cons:

• Management sometimes unresponsive to issues

• Reports of theft from stored items

• Staff found sleeping at the counter

Pros:

• Affordable pricing for large units

• Clean and well-maintained facility

• Friendly and helpful staff

• Good personal service experience

Cons:

• Rates can randomly increase

• Gate opening times may inconvenience early workers

Pros:

• Conveniently located near highways

• Security checks occur daily

Cons:

• Major rat problem inside units

• Challenging to navigate narrow driveways

• Limited, poorly functioning security cameras

• Safety issues with uneven ground and large holes

Pros:

• Clean and well-maintained facility

• Staff is helpful and friendly

• Efficient and easy registration process

• Climate controlled units available

Cons:

• Ongoing rodent and maintenance issues

• High rates with hidden fees

• Security gate rarely closed

• Lack of parking enforcement

Pros:

• Affordable rental prices

• Manageable and secure environment

• Good management presence

Cons:

• Old and uncomfortable facilities

• Lack of modern security amenities

Pros:

• Great introductory deals available

• Clean and secure facility

• Easy access to doors and elevators

• Good location

Cons:

• Elevators occasionally broken

• Regular, significant price increases

• Frequently no staff available for assistance

• Access issues with online account management

Pros:

• Helpful and friendly staff

• Easy and convenient online booking

• Secure and clean facility

• Flexible hours for accessibility

Cons:

• Frequently out of order elevators

• Graffiti reported in the elevator

• Non-competitive pricing

• Issues with automatic payments

• Refund policy concerns

Pros:

• Website and on-site staff

• Staff praised for good customer service

• First month free promotion available

Cons:

• Staff sometimes not present at office

• Security concerns mentioned in one review

• Incidents of non-functioning garage doors stated

Pros:

• Convenient location with drive-up spaces

• Easy in and out access

• Competent, friendly customer service

• Clean, well-maintained storage units

• Safe property with attentive staff

Cons:

• Insurance submission is inconvenient

• Frequent and substantial rent increases

• Management occasionally unresponsive

• Price changes after reservation

• Lack of elevator communication

Pros:

• Convenient access hours

• Facility is clean and well-lit

• Some storage units have wide hallways

Cons:

• Office sometimes closed due to staff shortage

• Unhelpful and rude customer service experiences

• Parking issues and disputes with staff

Pros:

• Friendly and helpful staff

• Easy in and out access

• Clean and organized facility

• Clear communication and instructions

Cons:

• Reports of theft and poor security

• Automated phone system not working properly

• Unreliable billing and auto-pay issues

• Reports of homeless people living in units

Pros:

• Clean and secure facility

• Fair pricing on units

Cons:

• Frequent rate increases

• Hidden fees significantly raise initial cost

• Difficulty ending the service

Pros:

• Facilities are clean and climate controlled.

• Great price and convenient location.

• Helpful and friendly staff.

• Transparent billing with no surprises.

Cons:

• Storages often broken into, multiple incidents reported.

• Facility lacks proper security such as patrols.

• Unclean and poorly maintained units.

• Rats infestation reported in some units.