Self storage units in Kempner, TX

Pros:

• Good security and safety measures

• Clean facilities and climate control units

• Convenient location near shopping

Cons:

• Rental customers experienced initial setup issues

Pros:

• Competitive pricing for many customers

• Good service interactions reported

Cons:

• Reports of rat infestations in units

• Lack of visible security cameras or fencing

• Issues with incorrect gate codes

• Slow and poor maintenance

• Reports of unauthorized charges after moving out

Pros:

• Units available quickly upon request

• Competitive pricing for storage units

• Room for large vehicles like trucks

Cons:

• Significant rat infestation problems in units

• Frequent theft and poor security

• Unresponsive to appointment requests

• Not regularly staffed for customer assistance

Pros:

• Great lighting around the property

• Climate control units available

• Very clean facility

• Easy access and payment process

Cons:

• Security concerns with gate left open

• Random people wandering inside

Pros:

• Secure and well-maintained facility.

• Friendly and helpful service.

• Reasonably priced units.

Pros:

• Clean and secure facility

• Spacious storage units

• Staff is helpful and patient

• Easy and quick rental process

Pros:

• Good customer service

• Helpful staff

• Clean facility

Cons:

• Some complaints about incorrect promotions

• Reports of poor service from some staff

Pros:

• Clean and well-lit facility

• Very friendly and helpful staff

• Accessible storage units

• Affordable prices for first-time renters

Cons:

• Prices can increase frequently

• Security concerns with recent thefts

• Rental rates may eventually exceed mortgage rates

Pros:

• Climate-controlled units available

• Friendly and helpful staff

• Clean and well-maintained facility

Cons:

• Prices increase frequently

• Website issues for online payments

• Management changes affect service quality

• Communication response times can be slow

Pros:

• Friendly and helpful staff

• Clean and well-organized facility

• Easy rental procedure

• Reasonable prices

• Convenient access to the facility

Cons:

• Sizes of storage units are misrepresented

• Poor customer service experiences

• Issues with online reservations not being honored

• Communication issues during the rental process

• Long wait times for customer assistance

Pros:

• Easy reservation process online and phone.

• Friendly and prompt customer service.

Cons:

• Long waiting times for assistance.

• Vehicles often poorly maintained.

• Frequent additional or hidden fees.

• Poor organization and communication.

• Overcrowding leading to public roadway obstruction.

Pros:

• Clean and well-kept facilities

• Competitive prices for units

• Quick and easy rental process

Pros:

• Plenty of small box trucks available

• Easily accessible off the freeway

• Fast and efficient service

Cons:

• Long lines and understaffed crew

• Dirty and poorly maintained trucks

• Regular unexpected price increases

• Hidden and excessive fees and charges

• Incompetent and disrespectful customer service