Self storage units in Lubbock, TX

Pros:

• Clean and safe facility

• Great prices for units

• Friendly and helpful staff

Cons:

• Removed storage unit alarms

• Inconvenient office lunch hours

• Issues with billing and refunds

Pros:

• Friendly and professional staff

• Efficient check-in process

• Accommodating in urgent situations

Pros:

• Large storage spaces at good prices

• Easy and fast rental process

• Clean and well-lit facility

• Location offers secure parking options

Cons:

• Sudden price increases for long-term renters

• Additional monthly maintenance fees with no visible benefits

• Poor communication and unresponsive management

• Issues handling and accepting deliveries

Pros:

• Great customer service and reasonable prices

• Gated facility monitored 24 hours a day

• Friendly and helpful staff

• Quick and easy renting process

• Very secure and well-maintained units

Cons:

• Several reports of break-ins and theft

• Some units in need of repairs

• Poorly maintained facility at times

• Occasional unavailability of staff on-site

Pros:

• Clean, well-kept, and secure facility

• Easy and quick rental process

• Responsive and helpful customer service

• Reasonable initial pricing and discounts

Cons:

• Significant rent increases over time

• Issues with billing and hidden fees

• Poor resolution of customer service issues

• Charged even after notice given

Pros:

• Easy and fast rental process

• Affordable prices

• Friendly and helpful staff

• Clean facility

Cons:

• Storage units encountered break-ins

• No security cameras on-site

• Poor lighting in some units

• Gate reportedly broken

Pros:

• Affordable prices with no hidden fees

• Clean and organized facility

• Gated with surveillance for security

• Exceptional, helpful, and friendly staff

Pros:

• Clean units and facilities.

• Easy and quick sign-up process.

• Good customer service.

Cons:

• Reports of unprotected belongings from dirt and mold.

• Prices increase frequently during rental periods.

• Issues with misleading pricing information.

• Hostile and unhelpful staff interactions reported.

Pros:

• Good customer service staff

• Affordable rates available

• New camera system for security

• Convenient 24-hour kiosk access

• Secure locking options provided

Cons:

• Frequent break-ins reported by customers

• Poor management response to issues

• Difficulties with online payment system

• Disorganized new ownership complaints

Pros:

• Great customer service and helpful staff

• Affordable pricing for the units

• Good sized units for the price

• Secure facility for storing items

• Pleasant and friendly interactions

Cons:

• Limited access hours even with a code

Pros:

• Clean and well-maintained facility

• Friendly and helpful staff

• Secure environment for stored items

• Easy to set up and navigate

Cons:

• Climate control units may be inadequate

• Higher prices for climate control units

Pros:

• Easy process to move in quickly

• Units and property were kept clean

• Helpful and knowledgeable staff

• Reasonable rates mentioned by some users

Cons:

• Consistent price increases without clear reasons

• Some customers experienced billing issues and added fees

• Users reported staff availability issues

Pros:

• Secure facility with gated access

• Friendly and knowledgeable staff

• Clean and well-maintained units

• Fast and easy check-in process

Pros:

• Friendly and helpful staff

• Secure storage options available

• Fast and efficient service

• Convenient location for some users

Cons:

• Management unresponsive to theft incidents

• Miscommunication about reservations

• Charges for unused reservations

• Poor professionalism by some staff

• Limited availability of larger storage boxes

Pros:

• Excellent customer service from staff

• Clean and well-maintained facility

• Easy and quick rental process

• Affordable prices for storage units

Cons:

• Prices can be high for some

• Regular unexpected price increases

• Inflexible late fee policy

Pros:

• Clean storage units

• Easy online booking

• Reasonable prices

Cons:

• Issues with pests in units

• Some units are smaller than expected

• Items may get dusty

Pros:

• Reasonable pricing for storage units

• Clean facility with safe environment

• Offers outdoor RV parking

Cons:

• Sometimes charges customers beyond noticed period

• Occasionally locks during unadvertised hours

• Unprofessional staff and poor customer service

• Punctuality issues with opening times