Self storage units in Bailey's Crossroads, VA

Pros:

• Excellent and helpful service

• Clean and updated facilities

• Effective teaching about storage process

Cons:

• Prices considered too high

Pros:

• Location is clean and well-maintained

• Secure facility with lots of lights

Cons:

• Sudden and steep price increases

• Limited access to moving carts and elevators

• Bathrooms are locked after 5pm

• Water bottles often run out quickly

Pros:

• Excellent service from staff.

• Easy and smooth rental process.

• Helpful and kind managers.

• Good discounts on rentals.

Cons:

• Long-term broken elevator in the first building.

• Price increases without improved services.

• Carrying heavy items upstairs.

Pros:

• Excellent service and friendly staff

• Clean and well-maintained facility

• Convenient and accessible location

• Helpful with move-ins and tours

Cons:

• Several reports of large rent increases

• Poor customer service response times

• Issues with staff behavior in some cases

• Facility not open 24/7, problems with access hours

Pros:

• Clean and well-maintained facility

• Easy and quick reservation process

• Friendly and informative staff

Cons:

• Rates can increase significantly

• Poor customer service by phone

Pros:

• Helpful and knowledgeable staff

• Easy access to storage units

• Drive-up units are convenient

Cons:

• Units are older and lack lights

• No recycling bins or dumpster

• Elevator and stairs inconveniences

Pros:

• Great customer service from management

• Facility is clean and well-maintained

• Helpful staff with unit sizes

• Convenient and easily accessible location

Cons:

• Price increases are frequent

• Inconsistent service experiences reported

• Unclear policies on service animals

Pros:

• Clean and well-maintained facility.

• Excellent security measures in place.

• Helpful and professional staff.

• Easy access to storage units.

Cons:

• Staff unavailability during office hours.

• Communication issues with staff.

• Broken lock without customer notice.

• Unannounced rate increases.

Pros:

• Good customer service

• Friendly and helpful staff

• Clean facility

Cons:

• Rent increases over 50% within months

Pros:

• Clean and well-maintained facility

• Secure with access control and surveillance

• Convenient and accessible location

• Helpful and friendly staff

• Decent storage rates with occasional deals

Cons:

• Reports of price increases over time

• Some find facilities expensive

• Instances of administrative issues with billing

• Potential for random access lockouts without notice

Pros:

• Clean storage facility and grounds

• Easy access from the highway

• Carts available to help move items

• Plenty of parking spaces

Cons:

• Regular rent increases every 6-9 months

• High late fees if rent is overdue

• Poor email communication before due dates

• Negative experiences with some employees most often Being managers

Pros:

• Helpful, friendly, and courteous staff

• Clean storage units and environment

• Convenient and easy access