Self storage units in Centreville Farms, VA

Pros:

• Staff consistently helpful and friendly

• Easy and smooth sign-in process

Cons:

• Reports of rat infestation

• Poor customer service at times

• Bait and switch marketing tactics

• Hidden mandatory fees

Pros:

• Clean and well-maintained facility

• Variety of unit sizes available

• Easy and smooth rental process

Cons:

• Pricing issues for customers at times

Pros:

• Friendly and attentive staff

• Smooth and quick move-in process

• Facility well-maintained and clean

Cons:

• Maintenance delays with keypads

• Communication issues about access problems

Pros:

• Well-maintained and clean facility

• Plenty of parking available

• Easy online rental process

Cons:

• Some broken equipment not replaced

• Unresolved elevator issue caused inconvenience

• Long delays in processing refunds

Pros:

• Facility is clean and well-maintained

• Smooth and easy rental process

• Staff is helpful and professional

• Easy access for loading and unloading

Cons:

• Significant price increases over time

• Initial unit had a lighting issue

Pros:

• Extremely clean and well-maintained facility

• Very friendly and helpful staff

• Easy move-out process

Cons:

• Rent may double within 2 years

• Difficulty reaching support by phone

• Account access problems online

• No bathroom or trashcan available

Pros:

• Clean and friendly environment

• Secure and easy to access

Pros:

• Helpful and informative staff

• Clean and tidy facility

• Convenient location with easy access

Cons:

• Frequent and considerable price increases

• Issues with door latches and accessibility

• Office sometimes closed during listed hours

Pros:

• Knowledgeable and helpful staff

• Clean and organized location

• Secure and easy access

• Fast and smooth check-in process

Cons:

• Inaccurate information about unit location on website

• No 24-hour access

Pros:

• Very clean and well-organized facility

• Convenient and easy to access location

• Affordable and reasonable rates

• Quick and easy move-in process

Pros:

• Clean and well-maintained facility

• Professional and friendly staff

• Easy signup and logistics

Cons:

• Regular and significant price increases

• Bait and switch with initial pricing

Pros:

• Helpful and courteous staff

• Clean and well-maintained units

• Easy rental process

• Competitive parking space prices

Cons:

• Frequent rate increases after move-in

• Problems with climate control and mold

• Poor response to customer complaints

• Bad customer service at times

Pros:

• Convenient location to access units

• Safe and secure storage facility

• Clean and well-maintained property

• Helpful and friendly staff

Pros:

• Great customer service consistently praised

• Easy access to storage units noted

Cons:

• Frequent price increases (every 3 to 6 months)

• Initial confusion about the unit size

• These points reflect the general sentiment expressed in the reviews and provide a balanced view of the storage facility.

Pros:

• Secure, clean facility

• Professional, friendly staff

• Easy reservation process

• Convenient location

• Fair pricing

Cons:

• Price increases often

• Discrepancies between online and actual pricing

• Delays in unit availability

• Lack of staff responsiveness at times

Pros:

• Helpful and professional staff

• Clean and well-managed facility

• Easy leasing process

Cons:

• Insufficient number of carts

• Frequent price increases

• Limited parking spaces