Self storage units in Jefferson Manor, VA

Pros:

• Helpful, friendly, and courteous staff

• Clean storage units and environment

• Convenient and easy access

Pros:

• Clean and well-lit facility

• Access your space any time

• Helpful and courteous customer service

Cons:

• Frequent elevator outages causing inconvenience

• Multiple rent increases in short time

• No proactive communication on power outages

• Delays in elevator repairs and lack of emergency service

• Refunds and prorated rent issues

Pros:

• Great customer service reported consistently

• Easy to make payments

Cons:

• Poor auction procedures and fairness

• Maintenance issues with lighting not addressed

• Entrance door has mechanical problems

Pros:

• Excellent service from staff.

• Easy and smooth rental process.

• Helpful and kind managers.

• Good discounts on rentals.

Cons:

• Long-term broken elevator in the first building.

• Price increases without improved services.

• Carrying heavy items upstairs.

Pros:

• Good customer service mentioned often

• Location is clean and well maintained

• Convenient and easy access to units

Cons:

• Rental rates can change anytime

• Customer service is hard to reach

• 40% price increases reported

• Mildew issues in basement units

Pros:

• Property is clean and well-maintained.

• Easy and smooth rental process.

• Helpful and friendly staff.

• Convenient location for many customers.

Cons:

• Facility too small for large vehicles.

• Limited parking spaces for large vehicles.

Pros:

• Secure units with easy access

• Great customer service and support

• Climate controlled spaces available

• Affordable rates with good options

Cons:

• Poor maintenance of the facility grounds

• Issues with an elevator, check in person

• Limited number of climate controlled spaces

Pros:

• Clean property

• Friendly and helpful staff

Cons:

• Difficult to reach staff

• Limited access hours

• High unit prices

Pros:

• Great location for storage

• Clean and well-maintained facility

• Helpful and friendly staff

• Easy and swift move-in process

Cons:

• Facility sometimes closed during posted hours

• Difficulty making payments online

Pros:

• Easy to complete contract process

• Effective after-hours rental through website access

Cons:

• Regular and significant price increases

• Poor phone support adds frustration

Pros:

• Good sized storage spaces.

• The facility is fairly clean.

Cons:

• Limited parking spaces available.

• Carts are locked up by the office.

• Issues with proration and refunds.

• Long wait times for customer service calls.