Self storage units in Kenwood, VA

Pros:

• Excellent service from staff.

• Easy and smooth rental process.

• Helpful and kind managers.

• Good discounts on rentals.

Cons:

• Long-term broken elevator in the first building.

• Price increases without improved services.

• Carrying heavy items upstairs.

Pros:

• Easy parking is accessible.

• The location is very convenient.

• Affordable rental prices.

Cons:

• Limited parking when busy.

• Potential billing errors.

• Instances of misinformation from staff.

Pros:

• Secure facility with a locked gate

• Helpful and professional staff

• Affordable rates with rare increases

Cons:

• Elevator frequently breaks down

• Hard to reach by phone

• Elevator cannot always carry people

• Challenging for those with physical limitations

Pros:

• Location is clean and well-maintained

• Secure facility with lots of lights

Cons:

• Sudden and steep price increases

• Limited access to moving carts and elevators

• Bathrooms are locked after 5pm

• Water bottles often run out quickly

Pros:

• Helpful and informative staff

• Clean and tidy facility

• Convenient location with easy access

Cons:

• Frequent and considerable price increases

• Issues with door latches and accessibility

• Office sometimes closed during listed hours

Pros:

• Clean and well-maintained units

• Friendly and helpful staff

• Accessible units with carts and elevators

Cons:

• Unpleasant smells affecting stored items

• Potential damage to fabrics and clothing

Pros:

• Great customer service reported consistently

• Easy to make payments

Cons:

• Poor auction procedures and fairness

• Maintenance issues with lighting not addressed

• Entrance door has mechanical problems

Pros:

• Secure units with easy access

• Great customer service and support

• Climate controlled spaces available

• Affordable rates with good options

Cons:

• Poor maintenance of the facility grounds

• Issues with an elevator, check in person

• Limited number of climate controlled spaces

Pros:

• Clean and well-maintained facility

• Secure with access control and surveillance

• Convenient and accessible location

• Helpful and friendly staff

• Decent storage rates with occasional deals

Cons:

• Reports of price increases over time

• Some find facilities expensive

• Instances of administrative issues with billing

• Potential for random access lockouts without notice

Pros:

• Convenient location to access units

• Safe and secure storage facility

• Clean and well-maintained property

• Helpful and friendly staff

Pros:

• Good sized storage spaces.

• The facility is fairly clean.

Cons:

• Limited parking spaces available.

• Carts are locked up by the office.

• Issues with proration and refunds.

• Long wait times for customer service calls.

Pros:

• Very clean and well-kept facility

• Storage units close to each other

Cons:

• Monthly rates increase after initial period

• Limited availability of flatbed carts

Pros:

• Property is clean and well-maintained.

• Easy and smooth rental process.

• Helpful and friendly staff.

• Convenient location for many customers.

Cons:

• Facility too small for large vehicles.

• Limited parking spaces for large vehicles.

Pros:

• Clean and well-lit facility

• Access your space any time

• Helpful and courteous customer service

Cons:

• Frequent elevator outages causing inconvenience

• Multiple rent increases in short time

• No proactive communication on power outages

• Delays in elevator repairs and lack of emergency service

• Refunds and prorated rent issues