Self storage units in Lake of The Woods, VA

Pros:

• Good online payment system

• Professional and helpful staff

Cons:

• Large and sudden rate increases

• Break-ins reported with no compensation

• Poor management response to security issues

• Miscommunication and unprofessionalism added frustration

Pros:

• Clean and nice facilities

• Very friendly and helpful staff

• Good rates initially

Cons:

• Poor communication and service

• Universal employee code security risk

• Frequent and significant rent increases

• Unresponsive management and hidden fees

• Office often unattended

Pros:

• Very easily accessible

Cons:

• Frequent billing issues and errors

• Payments take long to process

• Previous ownership maintained cleanliness better

• Poor phone support and callbacks

Pros:

• Very easily accessible

Cons:

• Slow or unresponsive customer service

Pros:

• Clean and well-maintained facility.

• Very secure storage units available.

• Professional and helpful staff.

• Convenient location for users.

Cons:

• Facility has very high occupancy.

• Same day access requires additional fees.

• Facility location may be less accessible for some.

Pros:

• Online rental is very easy

• Units and hallways are very clean

• Spacious, well-lit hallways

Cons:

• Hard-to-remember access code

Pros:

• Clean location and storage units

• Quick and easy rental process

• Friendly and helpful staff

• Knowledgeable and professional team

Pros:

• Reasonable prices for parking spots

• Property managers are friendly and helpful

Cons:

• Parking spaces are narrow

• Gates are often left unlocked

• Limited parking for loading and unloading

Pros:

• Very clean and organized facility.

• Friendly and helpful customer service.

• Good hitch installation services.

Cons:

• Facility can be very busy.

• It's a little pricey.

• Long wait times for equipment pickup.

Pros:

• Clean and well-maintained facility

• Staff is very courteous and professional

• Easy process for unit management

• Storage units are easily accessible

Cons:

• Regular price increases without added benefits

• Initial low rates frequently increased significantly

• Inconsistent pricing raised every few months

• Hard-to-use latches on storage units

Pros:

• Clean and well-maintained facility

• Friendly and helpful staff

• Reasonable pricing with good specials

Cons:

• Prices increase several times a year

• Incorrect access codes given

• After-hours support is unreliable

• Elevators and temperature control issues

Pros:

• Clean and well-organized facility

• Excellent customer service

• Friendly and professional staff

• Secure and gated location

Cons:

• High prices and fee increases

• Multiple late fee charges

• Issues with changing payment dates

• Some RV spots difficult to access

Pros:

• Friendly, helpful, and professional staff

• Clean and well-maintained units

• Easy and fast rental process

Cons:

• Significant rent increases over time

• Poor road conditions with potholes

• Gate often left open for long periods

• Hidden fees in pricing

Pros:

• Easy and convenient rental process

• Brand new looking facility

• 24-hour access available

Cons:

• Difficulty communicating with office staff

• Slow and unorganized customer service

• Poor response to phone reservations needs