Self storage units in Monticello Forest, VA

Pros:

• Clean and well-maintained facility

• Secure with access control and surveillance

• Convenient and accessible location

• Helpful and friendly staff

• Decent storage rates with occasional deals

Cons:

• Reports of price increases over time

• Some find facilities expensive

• Instances of administrative issues with billing

• Potential for random access lockouts without notice

Pros:

• Secure units with easy access

• Great customer service and support

• Climate controlled spaces available

• Affordable rates with good options

Cons:

• Poor maintenance of the facility grounds

• Issues with an elevator, check in person

• Limited number of climate controlled spaces

Pros:

• Secure facility with a locked gate

• Helpful and professional staff

• Affordable rates with rare increases

Cons:

• Elevator frequently breaks down

• Hard to reach by phone

• Elevator cannot always carry people

• Challenging for those with physical limitations

Pros:

• Excellent service from staff.

• Easy and smooth rental process.

• Helpful and kind managers.

• Good discounts on rentals.

Cons:

• Long-term broken elevator in the first building.

• Price increases without improved services.

• Carrying heavy items upstairs.

Pros:

• Helpful and informative staff

• Clean and tidy facility

• Convenient location with easy access

Cons:

• Frequent and considerable price increases

• Issues with door latches and accessibility

• Office sometimes closed during listed hours

Pros:

• Great customer service reported consistently

• Easy to make payments

Cons:

• Poor auction procedures and fairness

• Maintenance issues with lighting not addressed

• Entrance door has mechanical problems

Pros:

• Convenient location, easily accessible.

• Clean and organized storage units.

• Excellent customer service.

Cons:

• Monthly bill is not prorated.

• Hidden fees, including for locks.

• Difficult-to-reach customer service by phone.

Pros:

• Convenient location to access units

• Safe and secure storage facility

• Clean and well-maintained property

• Helpful and friendly staff

Pros:

• Easy to complete contract process

• Effective after-hours rental through website access

Cons:

• Regular and significant price increases

• Poor phone support adds frustration

Pros:

• Good sized storage spaces.

• The facility is fairly clean.

Cons:

• Limited parking spaces available.

• Carts are locked up by the office.

• Issues with proration and refunds.

• Long wait times for customer service calls.

Pros:

• Property is clean and well-maintained.

• Easy and smooth rental process.

• Helpful and friendly staff.

• Convenient location for many customers.

Cons:

• Facility too small for large vehicles.

• Limited parking spaces for large vehicles.

Pros:

• Good customer service mentioned often

• Location is clean and well maintained

• Convenient and easy access to units

Cons:

• Rental rates can change anytime

• Customer service is hard to reach

• 40% price increases reported

• Mildew issues in basement units