Self storage units in New Baltimore, VA

Pros:

• Helpful and polite staff

• Clean property

• Easy rental process

Cons:

• Admin fees are nonrefundable

• Door height may cause space issues

Pros:

• Property is always clean.

• Staff is friendly and helpful.

Cons:

• Issues with unexplained insurance fees.

• No trash cans on site.

Pros:

• Excellent customer service

• Clean and well-maintained facilities

• Competitive rental rates

• User-friendly and efficient process

Cons:

• Potential for price increases

Pros:

• Well-maintained and clean facility

• Plenty of parking available

• Easy online rental process

Cons:

• Some broken equipment not replaced

• Unresolved elevator issue caused inconvenience

• Long delays in processing refunds

Pros:

• Clean and well-maintained facility

• Easy booking and setup process

• Staff are friendly and helpful

• Moving truck available for low cost

• Climate-controlled units available

Cons:

• Reports of mice and mold issues

• Doors to units sometimes malfunction

• Facility occasionally understaffed

• Unit prices may increase over time

Pros:

• Facility is clean and well-maintained

• Smooth and easy rental process

• Staff is helpful and professional

• Easy access for loading and unloading

Cons:

• Significant price increases over time

• Initial unit had a lighting issue

Pros:

• Good monthly rental rates

• Convenient and accessible location

• Easy online rental process

Cons:

• Rates may unexpectedly increase

Pros:

• Clean facilities provided for rent

• Easy access with 24-hour availability

Cons:

• Monthly rates can increase significantly

• Gate malfunctioned on occasion

• Some units had roof leakage

• Varied answers from staff on same questions

Pros:

• Friendly and attentive staff

• Smooth and quick move-in process

• Facility well-maintained and clean

Cons:

• Maintenance delays with keypads

• Communication issues about access problems

Pros:

• Very clean and well maintained units.

• Location is convenient for visits.

• Staff is helpful and professional.

Cons:

• Regular rate increases for storage units.

Pros:

• Clean and well-maintained facility

• Variety of unit sizes available

• Easy and smooth rental process

Cons:

• Pricing issues for customers at times

Pros:

• Friendly and helpful staff

• Clean facility

• Easy rental process

Pros:

• Facility is very clean.

• High level of customer service.

• Friendly and helpful staff.

Cons:

• Rates keep rising over time.

Pros:

• Many options and amazing prices

• Very responsive and helpful staff

• Easy to navigate and pay bills

• Convenient location with good access

• Clean and well-maintained facility

Cons:

• Prices increase often after a few months

Pros:

• Great customer service consistently praised

• Easy access to storage units noted

Cons:

• Frequent price increases (every 3 to 6 months)

• Initial confusion about the unit size

• These points reflect the general sentiment expressed in the reviews and provide a balanced view of the storage facility.

Pros:

• Clean and well-maintained facilities

• Great customer service from staff

• Competitive initial prices

• Easy access to units

Cons:

• Frequent and significant price increases

• Poor response to phone calls and emails

• Issues with handling insurance

• Mold and bug problems reported

Pros:

• Great customer service reported frequently.

• Clean and secure facility.

• Well-maintained storage units.

• Helpful and knowledgeable staff.

Cons:

• Frequent and excessive price increases.

• Hidden fees not disclosed upfront.

• Problems with rodent infestation.

• Short notice for moving out.

Pros:

• Very clean and well-organized facility

• Convenient and easy to access location

• Affordable and reasonable rates

• Quick and easy move-in process

Pros:

• Extremely clean and well-kept facility

• Helpful and friendly staff

• Secure and well-lit atmosphere

• Convenient location for some users

Cons:

• Frequent price increases

• Inconsistent office hours, lack of staff

• Billing and insurance issues experienced

• Advertised promotions not always honored

Pros:

• No hidden fees

• Clean and safe units

Cons:

• Difficult to reach by phone