Self storage units in Rose Hill, VA

Pros:

• Helpful and knowledgeable staff

• Easy access to storage units

• Drive-up units are convenient

Cons:

• Units are older and lack lights

• No recycling bins or dumpster

• Elevator and stairs inconveniences

Pros:

• Clean and well-lit facility

• Access your space any time

• Helpful and courteous customer service

Cons:

• Frequent elevator outages causing inconvenience

• Multiple rent increases in short time

• No proactive communication on power outages

• Delays in elevator repairs and lack of emergency service

• Refunds and prorated rent issues

Pros:

• Excellent service from staff.

• Easy and smooth rental process.

• Helpful and kind managers.

• Good discounts on rentals.

Cons:

• Long-term broken elevator in the first building.

• Price increases without improved services.

• Carrying heavy items upstairs.

Pros:

• Property is clean and well-maintained.

• Easy and smooth rental process.

• Helpful and friendly staff.

• Convenient location for many customers.

Cons:

• Facility too small for large vehicles.

• Limited parking spaces for large vehicles.

Pros:

• Good customer service mentioned often

• Location is clean and well maintained

• Convenient and easy access to units

Cons:

• Rental rates can change anytime

• Customer service is hard to reach

• 40% price increases reported

• Mildew issues in basement units

Pros:

• Clean property

• Friendly and helpful staff

Cons:

• Difficult to reach staff

• Limited access hours

• High unit prices

Pros:

• Clean and well-maintained facility

• Secure with access control and surveillance

• Convenient and accessible location

• Helpful and friendly staff

• Decent storage rates with occasional deals

Cons:

• Reports of price increases over time

• Some find facilities expensive

• Instances of administrative issues with billing

• Potential for random access lockouts without notice

Pros:

• Staff provides excellent customer service.

• Property is kept neat and tidy.

• Employees are professional and knowledgeable.

• Quick and efficient rental process.

Cons:

• Complaints about staff being rude.

• Issues with smoking smells indoors.

Pros:

• Easy to complete contract process

• Effective after-hours rental through website access

Cons:

• Regular and significant price increases

• Poor phone support adds frustration

Pros:

• Polite and helpful staff

• Clean and safe facility

• Hassle-free rental process

• Staff very responsive and accommodating

Cons:

• Unsupported after-hours access for personal use

• Poor handling of sensitive personal situations

• Reports of rude staff interaction

Pros:

• Clean and well-maintained facility.

• Excellent security measures in place.

• Helpful and professional staff.

• Easy access to storage units.

Cons:

• Staff unavailability during office hours.

• Communication issues with staff.

• Broken lock without customer notice.

• Unannounced rate increases.

Pros:

• Helpful, friendly, and courteous staff

• Clean storage units and environment

• Convenient and easy access